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Managing Conflict in Organizations
This revised and updated edition of Rahim's classic work on managing conflict in organizations presents new evidence that suggests, contrary to generally accepted views, that organizational conflict need not be minimized or avoided in all cases. Some conflicts are functional and others are dysfunctional. Substantive or task-related conflict is functional for nonroutine tasks, but affective conflicts are dysfunctional irrespective of the task conditions. Classifying conflicts as intrapersonal, interpersonal, intragroup, or intergroup, Rahim explains how to diagnose conflict, how to intervene effectively, and how to handle all the different types of conflict that typically arise in organizatio...
Managing Conflict in Organizations
After much debate by business professionals, organizational conflict is now considered normal and legitimate; it may even be a positive indicator of effective organizational management. Within certain limits, conflict can be essential to productivity. This book contributes to the investigation of organizational conflict by analyzing its origins, forms, benefits, and consequences. Conflict has benefits: it may lead to solutions to problems, creativity, and innovation. In contrast, little or no conflict in organizations may lead to stagnation, poor decisions, and ineffectiveness. Managing Conflict in Organizations is a vigorous analysis of the rational application of conflict theory in organiz...
Managing Conflict
An important contribution to the literature of organizational behavior and communication, this volume explores the strategies and issues involved in conflict management. The contributors represent a variety of academic disciplines and their treatment of the subject is both comprehensive and multidisciplinary in nature. Taking as their focus the premise that certain types and levels of conflict can have positive consequences, the authors present an in-depth look at the techniques available to manage conflict within organizations and groups, between individuals, and among nations. The volume is divided into five major sections, each addressing a particular aspect of conflict management. In Par...
Handling Conflict
This book enhances the reader's opportunity for career success by targeting fundamental skills. Handling Conflict will provide foundations for effectively dealing with criticism and aggression in the workplace. Covering topics such as avoiding conflict, channeling anger and giving/receiving criticism, this is the perfect tool for the experienced professional, those re-entering the workforce and those beginning their careers.
Theory and Research in Conflict Management
The twelve essays collected here offer a wide-ranging look at the latest theory and research in conflict management. Organized around six broad topical areas, the volume explores organizational conflict, communication and conflict, negotiation and bargaining, mediation and arbitration, conflict in the public sector, and international conflict. Interdisciplinary in scope, the essays are designed to help human resources professionals, industrial psychologists, managers, and students of organizational behavior learn to manage conflict by identifying ways to maximize its positive effects while minimizing its negative and potentially disruptive influences. Each of the six sections includes two ch...
Current Topics in Management
This annual series presents research on the theory and practice of management. Its goal is to be truly comparative--in terms of the broad scope of management perspectives, in the broad-ranging locations of its research as well as its application, and in its comparisons of findings, methodologies, and operational definitions.Part I, "Organization Theory, Change, and Effectiveness," presents a model of organizational congruency, discusses managing interdependence to enhance organizational effectiveness, outlines a theoretical framework that clarifies the means by which IT can affect organizations' economic activities, and suggests how organization development approach can help find more satisf...
Power and Interdependence in Organizations
Capitalizing on significant developments in social science over the past twenty years, this book explores both the positive and negative aspects of power, identifying opportunities and threats. It shows how managers and employees can manage power in order to make it a constructive force in organizations.
Divided We Fall
In the weeks that followed the horror of September 11, politicians of both major parties resolutely asserted America's national unity. Barely four years later, the illusions of the rhetoric of unity have given way to the divisive oversimplifications of Red vs. Blue electoral cartography. Divided We Fall: Family Discord and the Fracturing of America offers a more nuanced yet more disturbing picture of American disunity, a disunity both social and political, both public and personal. Deeper than the disagreements that separate voter from voter, this disunity increasingly separates man from woman, husband from wife, parent from child, grandparent from grandchild, and sibling from sibling. Thoug...
Managing Organizational Conflict
Monograph on the occupational sociology of social conflict in the enterprise, with emphasis on human relations strategies for management of such conflict - includes references.
Negotiation in Social Conflict
This text presents a research-based analysis of negotiation. It examines the nature of negotiator strategies and tactics and their impact on the outcomes of negotiation. It also looks at the psychological states, the motives and perceptions, that determine negotiator behaviours and the antecedents of these states. Among the antecedents examined are the negotiator's role in his or her organization, conflict style, the other party's behaviour, the way the issues are framed, and various aspects of the relationship between the parties. Negotiation is viewed as one of several procedures available for dealing with social conflict, other examples being mediation, arbitration and independent action by the disputants. One of these alternative procedures, mediation, is discussed in depth, because of its close relationship to negotiation. There is also a chapter on choices among procedures, which helps understand how people enter and leave negotiation.
