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Firm Competitive Advantage Through Relationship Management
Relationship management (RM) is an essential part of business, but its success as a business model can be hard to measure, with some firms embracing a model that is truly relationship-orientated, while others claim to be relationship-orientated but in fact prefer transactional short-term gain. This open access book aims to develop a mid-range theory of relationship management, examining truly relationship-orientated firms to discover not only what qualities these firms have that make them successful at the RM model, but also what benefits this model has for the firm. It addresses questions like how RM-mature companies achieve and sustain competitive advantage, and what determines the scale and scope of these firms, illustrating with case studies. This book will be of interest to scholars studying leadership and strategy, especially those interested in relationship management, business ethics and corporate social responsibility. It will also be of interest to professionals looking to develop their understanding of relationship management.
Język polski
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Liquid Membranes
Liquid Membranes: Principles and Applications in Chemical Separations and Wastewater Treatment discusses the principles and applications of the liquid membrane (LM) separation processes in organic and inorganic chemistry, analytical chemistry, biochemistry, biomedical engineering, gas separation, and wastewater treatment. It presents updated, useful, and systematized information on new LM separation technologies, along with new developments in the field. It provides an overview of LMs and LM processes, and it examines the mechanisms and kinetics of carrier-facilitated transport through LMs. It also discusses active transport, driven by oxidation-reduction, catalytic, and bioconversion reacti...
Źródła dziejowe
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The Futurological Congress
The Franz Kafka Prize-winning author invites you to a doped-up dystopia. “Nobody can really know the future. But few could imagine it better than Lem.” —The Paris Review Bringing his twin gifts of scientific speculation and scathing satire to bear on that hapless planet, Earth, Polish author Stanislaw Lem sends his unlucky cosmonaut, Ijon Tichy, to the Eighth Futurological Congress in Costa Rica to discuss the overpopulation problem. Caught up in local revolution, Tichy is shot and so critically wounded that he is flashfrozen to await a cure. But when he awakens in 2039, he is faced with a future unlike any that the Congress could have ever imagined. Translated by Michael Kandel. “A vision of Earth’s future where the authorities dose the population with ‘psychemicals’ to make life in a desperately over-populated world worth living.” —The Boston Globe “Lem’s view of the overcrowded future is original and disturbing. A pessimistic, mordantly funny book.” —Kirkus Reviews “Lem writes with a humor underlined by his commentary on the way the world is.” —SF Site
Early Christian Books in Egypt
For the past hundred years, much has been written about the early editions of Christian texts discovered in the region that was once Roman Egypt. Scholars have cited these papyrus manuscripts--containing the Bible and other Christian works--as evidence of Christianity's presence in that historic area during the first three centuries AD. In Early Christian Books in Egypt, distinguished papyrologist Roger Bagnall shows that a great deal of this discussion and scholarship has been misdirected, biased, and at odds with the realities of the ancient world. Providing a detailed picture of the social, economic, and intellectual climate in which these manuscripts were written and circulated, he revea...
Niedokończona wojna?
Do kogo należy „polskość”? Jakie postawy narodowe reprezentowali Polacy? Czy „polskość” definiowana przez państwo może wykluczać innych obywateli uważających się za Polaków? Czy można być Polakiem w Niemczech, nie będąc Wallenrodem? A może „dziś można być tylko Polakiem bez zastrzeżeń albo nie być nim wcale”? Te i wiele innych, również obecnie aktualnych, tematów podejmują historycy, literaturoznawcy, historycy sztuki, politolodzy, antropolodzy, socjologowie. Książka składa się z 23 artykułów podzielonych na cztery rozdziały: Co to jest „polskość”?, Wojna i jej pamiętanie: wartości i postawy, Tradycja i nowe konstrukcje tożsamościowe or...
