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Quality of Experience
This pioneering book develops definitions and concepts related to Quality of Experience in the context of multimedia- and telecommunications-related applications, systems and services and applies these to various fields of communication and media technologies. The editors bring together numerous key-protagonists of the new discipline “Quality of Experience” and combine the state-of-the-art knowledge in one single volume.
Parametric Packet-based Audiovisual Quality Model for IPTV services
This volume presents a parametric, packet-based, comprehensive model to measure and predict the audiovisual quality of Internet Protocol Television services as it is likely to be perceived by the user. The comprehensive model is divided into three sub-models referred to as the audio model, the video model, and the audiovisual model. The audio and video models take as input a parametric description of the audiovisual processing path, and deliver distinct estimates for both the audio and video quality. These distinct estimates are eventually used as input data for the audiovisual model. This model provides an overall estimate of the perceived audiovisual quality in total. The parametric descri...
Dimension-based Quality Modeling of Transmitted Speech
In this book, speech transmission quality is modeled on the basis of perceptual dimensions. The author identifies those dimensions that are relevant for today's public-switched and packet-based telecommunication systems, regarding the complete transmission path from the mouth of the speaker to the ear of the listener. Both narrowband (300-3400 Hz) as well as wideband (50-7000 Hz) speech transmission is taken into account. A new analytical assessment method is presented that allows the dimensions to be rated by non-expert listeners in a direct way. Due to the efficiency of the test method, a relatively large number of stimuli can be assessed in auditory tests. The test method is applied in tw...
Neural Correlates of Quality Perception for Complex Speech Signals
This book interconnects two essential disciplines to study the perception of speech: Neuroscience and Quality of Experience, which to date have rarely been used together for the purposes of research on speech quality perception. In five key experiments, the book demonstrates the application of standard clinical methods in neurophysiology on the one hand and of methods used in fields of research concerned with speech quality perception on the other. Using this combination, the book shows that speech stimuli with different lengths and different quality impairments are accompanied by physiological reactions related to quality variations, e.g., a positive peak in an event-related potential. Furthermore, it demonstrates that – in most cases – quality impairment intensity has an impact on the intensity of physiological reactions.
Quality Engineering
Der Begriff der Qualität und der Gebrauchstauglichkeit hat in der Informations- und Kommunikationstechnik sowie der Informatik eine herausragende Bedeutung. Der Autor führt in diese Thematik ein, indem er zunächst die Fachbegriffe und die Grundlagen der Psychophysik und Psychometrie erläutert. Darauf aufbauend wird der Kreislauf einer menschenorientierten Systementwicklung vorgestellt. Die Messung und Vorhersage von Qualität und Gebrauchstauglichkeit wird anhand von Beispielen veranschaulicht, u. a. für Sprach- und multimodale Dialogsysteme.
The Role of Psychological Reactance in Human–Computer Interaction
This book provides an in-depth investigation on the psychological phenomenon "reactance“ in the context of Human-Computer Interaction (HCI). The author argues that the complexity and autonomy of modern technology can sometimes be overwhelming and can then be perceived as a threat to freedom by its users, thereby diminishing acceptance. The book investigates if and how this is the case and provides strategies to regain the lost acceptance. Topics include relevance of reactance on HCI, triggers for reactance, consequences of reactance, measurement of reactance, and countermeasures to reactance.
Integral and Diagnostic Intrusive Prediction of Speech Quality
This work deals with the instrumental measurement methods for the perceived quality of transmitted speech. These measures simulate the speech perception process employed by human subjects during auditory experiments. The measure standardized by the International Telecommunication Union (ITU), called “Wideband-Perceptual Speech Quality Evaluation (WB-PESQ)”, is not able to quantify all these perceived characteristics on a unidimensional quality scale, the Mean Opinion Score (MOS) scale. Recent experimental studies showed that subjects make use of several perceptual dimensions to judge about the quality of speech signals. In order to represent the signal at a higher stage of perception, a new model, called “Diagnostic Instrumental Assessment of Listening quality (DIAL)”, has been developed. It includes a perceptual and a cognitive model which simulate the whole quality judgment process. Except for strong discontinuities, DIAL predicts very well speech quality of different speech processing and transmission systems, and it outperforms the WB-PESQ.
Audiovisual Quality Assessment and Prediction for Videotelephony
The work presented in this book focuses on modeling audiovisual quality as perceived by the users of IP-based solutions for video communication like videotelephony. It also extends the current framework for the parametric prediction of audiovisual call quality. The book addresses several aspects related to the quality perception of entire video calls, namely, the quality estimation of the single audio and video modalities in an interactive context, the audiovisual quality integration of these modalities and the temporal pooling of short sample-based quality scores to account for the perceptual quality impact of time-varying degradations.
Perceived Privacy in Location-Based Mobile System
This work aims at understanding behavior around location information, including why users share such information, why they protect the data, and what kind of other factors influence the decision to behave in a certain way. This book explores privacy in the context of location data, and answers questions such as what are the privacy related behaviors in this context, and what are the factors influencing such behaviors. The book gives an overview to what privacy means for users in terms of understandings, attitudes and valuations. This book discusses reasons for why research around this topic is challenging, and presents various methods for diving into the topic through empirical studies. The work is relevant for professionals, researchers, and users of technology.
Quantifying Quality Aspects of Multimodal Interactive Systems
This book systematically addresses the quantification of quality aspects of multimodal interactive systems. The conceptual structure is based on a schematic view on human-computer interaction where the user interacts with the system and perceives it via input and output interfaces. Thus, aspects of multimodal interaction are analyzed first, followed by a discussion of the evaluation of output and input and concluding with a view on the evaluation of a complete system.
