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Total quality management (TQM), reengineering, the workplace of the twenty-first century--the 1990s have brought a sense of urgency to organizations to change or face stagnation and decline, according to Enhancing Organizational Performance. Organizations are adopting popular management techniques, some scientific, some faddish, often without introducing them properly or adequately measuring the outcome. Enhancing Organizational Performance reviews the most popular current approaches to organizational change--total quality management, reengineering, and downsizing--in terms of how they affect organizations and people, how performance improvements can be measured, and what questions remain to...
"A handbook for compassion... a Must-Read Music Book.” —Rolling Stone Country "Generous and big-hearted, Gauthier has stories to tell and worthwhile advice to share." —Wally Lamb, author of I Know This Much Is True "Gauthier has an uncanny ability to combine songwriting craft with a seeker’s vulnerability and a sage’s wisdom.” —Amy Ray, Indigo Girls From the Grammy nominated folk singer and songwriter, an inspiring exploration of creativity and the redemptive power of song Mary Gauthier was twelve years old when she was given her Aunt Jenny’s old guitar and taught herself to play with a Mel Bay basic guitar workbook. Music offered her a window to a world where others felt the...
Contains the annual reports of various Ohio state governmental offices, including the Attorney General, Governor, Secretary of State, etc.