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IT Success!
“Fifty years after the birth of corporate computing, IT today is still characterized by 50-70% project failure rates. Which is pretty scary when you come to think of it: either a goblin has cast a spell on a whole profession – or that profession is doing something fundamentally wrong”. IT Success! challenges the widespread assumption that an IT department is like a building contractor whose project managers, architects and engineers (all construction industry terms…) are supposed to deliver systems on schedule, within budget and to spec. Michael Gentle explains why this is not possible, and turns conventional wisdom on its head by showing that: you cannot define an IT project in term...
CRM Project Management
Once you have bought into the concepts of customer relationship management (and it is hard not to), how do you separate the practically useful from the pie-in-the-sky and then actually implement a project? This handbook addresses implementation, advocating an approach that is based in the real world and stressing the measurable goals and tactical uses of CRM. The areas covered include: building a realistic foundation for CRM; critical success factors; risk factors; full risk analysis; and case studies.
An Introduction to It Project Financials - Budgeting, Cost Management and Chargebacks.
SHOW ME THE MONEY! You can assemble the best project teams and meet all of your milestones and deliverables, but at the end of the day, your projects live or die by their financials. And that means getting a handle on everything from investment planning and budgeting to cost management and chargebacks. The good news is that you don't have to a bean-counter to understand this, for only 20% of IT project financials is accounting - the rest is all process. In a clear and engaging style, Michael Gentle lifts the veil off things like portfolio management, capex and opex, depreciation, cost management and forecasting. You'll then understand why time entry is not going away anytime soon (sorry, folks!), and why chargebacks are so hard to implement. Michael Gentle has over 25 years of experience in IT departments and software vendors in Europe, North America and Asia-Pacific. He is also the author of IT Success! and The CRM Project Management Handbook.
Michael's Gentle Wife
Who is Michael's gentle wife? Her name is Carol, and Michael Weaver adores her. A happily married couple in a novel? Imagine that! Are you looking for a female character who esteems her husband, who enjoys her children, who carries her baby around with her everywhere? If so, Carol will encourage you. In most love stories the happily ever after is merely a parting nod. Not in this family-size novel. Here is that missing slice of life readers crave. Michael and Carol share a rapport. As the plot thickens, so does their dialogue. The Weavers have a faith in Christ that cannot be hidden. It influences every aspect of their ordinary lives. It mingles with their hopes and dreams, brings joy to their family life, guides them in difficulties, and comforts them in sorrows, and gives them a roll-up-your-sleeves compassion for others. An edifying, standalone, full-length, Christian novel in 4 parts.
Life Before the Internet
There was life before Google and smartphones, but few would recognize it today. We had more free time, as we didn't spend hours on social media. Our children roamed free and learned to fend for themselves. We enjoyed the freedom and space that came from being unreachable, and we couldn't take work home. We didn't need to invent slow living; it was part of the deal! See how the last unconnected generation used to live. Catch the tempo of everyday life, from home and school to work and leisure - and perhaps reflect on what we might learn.
The Gentle Will
Every spiritual practice, every exercise of consciousness, all meditation--indeed, every moment of true awareness--we do with the "gentle will," even if we are unaware of it initially and cannot fully activate it yet. In the course of practice, however, the gentle will begins to shine, and we gradually gain the ability to access it in our ordinary, daily activities, allowing our lives to become infinitely richer, meaningful, and creative. The gentle will is relaxed, receptive, expressive, creative, soft, light, and playful. It is not rigid or cramped. We use the gentle will in artistic activities such as playing a musical instrument, writing a poem, or painting a picture. It is the original ...
Maid Marian
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The Bunyip Collection
All three books in 'Bunyip', Tristan A. Smith's series of fantasy novels inspired by Australian mythology, now in one volume. Modern tales influenced by much older stories and spiced with science, legend and sensuality, these novels will appeal to anyone who loves a good fantasy adventure or is interested in Australian folklore! The Witch Doctor's Opal: Tristram Jones is given an opal by his dying grandfather. Little does he know its connection to an old aboriginal witch doctor with bright orange eyes. He is Dinewan - meaning Emu - taken from the Great Spirit of the Dreamtime. Stretching across generations, the stories swirling around Tristram and the opal are connected to the fabled monster...
Social Psychology
3. Greater sensitivity to European work: We have can cut common experience so close to the bone. long felt very close to European social psychol In the present volume we wish to share what we ogy, and the European responsiveness to the first believe to be some of the most significant and edition suggested that we were communicating stimulating insights to emerge from social psy with this audience. Further, there has been a chology, from its birth to the present. Our writ steadily increasing awareness among American ing has been guided in particular by the follow and Canadian social psychologists of significant mg concerns: work in Europe. We thus made a special effort in the second edition t...
