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The Practical Supervisor
  • Language: en
  • Pages: 75

The Practical Supervisor

This book is written to address some of the immediate issues you might face at your workplace. It acts as your practical guidebook on how you could practically address some of the challenges, you’ll come across daily at your workplace. It explains the “how” part, to get straight to the problem and solve it. It gives you the big picture of the roles and responsibilities expected of you and how you could dive straight into it and emerge as a good role model supervisor.

Automotive After Sales Management - A Practical Guide to Successful Workshop Parts & Service Operations
  • Language: en
  • Pages: 259

Automotive After Sales Management - A Practical Guide to Successful Workshop Parts & Service Operations

The after sales segment of the automotive industry is gaining prominence over sales. The intensive competition in sales of new cars has reduced profit margins, but on the other hand, this is compensated from the higher profit margin derived from the after sales business. The onus is on the automotive manufacturers to heed to the new importance of the after sales business in reacting to the changes and expectations of customers. This book is written as a practical guide manual on matters relating to the management of the after sales business. The objective is to bring about improvements in all levels of the after sales operations in workshops. The growth, profitability and sustainability of the after sales dealerships are possible when the business is managed in an effective and efficient manner. The chapters in the book covers all matters pertaining to the after sales operations, written in an easy-to-understand manner for practical and straightforward implementation across dealerships.

The Last Call
  • Language: en
  • Pages: 483

The Last Call

The current state of Islamophobia has distanced many from learning about Islam and ironically, in some cases, even the Muslims began to doubt the teachings of Islam. There is a clear lack of understanding among the non- Muslims and the deviant acts of some Muslims in the name of Islam jeopardises this even further. Discussions are made on these selected verses to prove how the Quran addresses the current political, economic and social problems that beleaguers the world today. These are words of God which has provided perfect solutions to the woes of mankind of the past and would continue to do so in the present and future.

Islam for All
  • Language: en
  • Pages: 165

Islam for All

Islam as a universal religion meant for all mankind inhabiting God’s earth. It is a way of life, applicable to each and anyone and akin to a compass, guiding our lives in this world and in the hereafter. The book Islam for All writes about “Returning Your Trust” and “Answers to Most Common Questions Asked by Non-Muslims” would enlighten Muslims and Non-Muslim on all there is to know about Islam in a simple and convincing manner. With understanding comes acceptance which gives rise to wisdom that results in peace and harmony among mankind and their bonding with God. The truth would only surface when this book is read without prejudice.

Six Thinking Hats
  • Language: en
  • Pages: 177

Six Thinking Hats

  • Type: Book
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  • Published: 2008
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  • Publisher: Unknown

Edward de Bono's Six Thinking Hats is the groundbreaking psychology manual that has inspired organisations and individuals all over the world. De Bono's innovative guide divides the process of thinking into six parts, symbolized by the six hats, and shows how the hats can dramatically transform the effectiveness of meetings and discussions. This is a book to open your mind, unleash your creativity and change the way you think about thinking.

Overcoming the Dark Side of Leadership
  • Language: en
  • Pages: 256

Overcoming the Dark Side of Leadership

  • Type: Book
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  • Published: 2007-11-01
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  • Publisher: Baker Books

The Christian world has been rocked by the number of prominent leaders, in both church and parachurch organizations, who have been compromised by moral, ethical, and theological failures. This pace-setting volume addresses this alarming problem and offers Christian leaders valuable guidance in dealing with the inherent risks of their work. Using biblical and current examples, the authors describe the characteristics of five types of leaders and the problems that are most likely to develop if their particular dysfunctions develop unrestrained. McIntosh and Rima offer a series of steps for leaders to consider so they can take control of their dark side and learn to harness its creative powers. This edition includes a new introduction, updated information throughout, a self-assessment tool, and other additional material. Includes endorsements from John Maxwell, Leighton Ford, Leith Anderson, and Rob Angel.

Getting to Yes
  • Language: en
  • Pages: 226

Getting to Yes

This is the second, greatly expanded edition of one of the world's most successful books on negotiation. 'Getting to Yes' offers powerful principles to guide readers to success in the art of negotiation.

Strategy Implementation
  • Language: en
  • Pages: 302

Strategy Implementation

  • Type: Book
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  • Published: 2014-04-24
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  • Publisher: Routledge

Strategy implementation - or strategy execution - is a hot topic today. Managers spend significant resources on consulting and training, in the hope of creating brilliant strategies, but all too often brilliant strategies do not translate into brilliant performance. This book presents new conceptual models and tools that can be used to implement different strategies. The author analyses how market leaders have benefitted from successful strategy implementation and provides the reader with a comprehensive and systematic framework to tackle strategy implementation challenges. Have clear strategic choices been made? Are actions aligned with the strategy? What’s the organizational context for the strategy? In answering these simple questions, the book provides students of strategic management, along with managers involved in designing and implementing strategies, with a valuable resource.

Reflect & Relate
  • Language: en
  • Pages: 1248

Reflect & Relate

In Reflect & Relate, distinguished teacher and scholar Steve McCornack provides students with the best theory and most up-to-date research and then helps them relate that knowledge to their own experiences. Engaging examples and a lively voice hook students into the research, while the book's features all encourage students to critically reflect on their own experiences. Based on years of classroom experience and the feedback of instructors and students alike, every element in Reflect & Relate has been carefully constructed to give students the practical skill to work through life’s many challenges using better interpersonal communication. The new edition is thoroughly revised with a new chapter on Culture; new, high-interest examples throughout; and up-to-the-moment treatment of mediated communication, covering everything from Internet dating to social media.

How to Catch a Lobster in Down East Maine
  • Language: en

How to Catch a Lobster in Down East Maine

The book will tell the history and story of Down East Maine lobster fishing. Author Christina Lemieux's family has been lobster fishermen for four generations, and the book draws from their personal recollections and documentation. It will then bring to life the experience of Down East Maine lobster fishing and living in a lobster fishing community. The book details how one goes about catching lobster, the seasons of lobster fishing and the perils of such a physically grueling job. It also talks about lobster culture" some of the unique pastimes of lobster fishermen, such as the sport of Maine lobster boat racing. Finally, the book will give a brief overview of how to properly cook Maine lobster and provide some of the area's favorite lobster recipes."