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A Comprehensive Guide
English as a foreign language in Indonesia plays an important role in education, economy, and global development in the world. In this book, the authors discuss the status, role, and function of English in Indonesia and the implementation of English learning in the development of the curriculum in Indonesia. This book also contains problems faced in learning English, the concept of student learning styles and learning strategies used by students in learning English. In addition, this book also contains teacher strategies in teaching and the types of strategies used by teachers in teaching English.
ICoSHIP 2023
The conference proceedings provided a setting for discussing recent development in a wide variety of topics and areas including social science and humanities. The theme of the 4th International Conference on Social Science, Humanity and Public Health (ICoSHIP 2023) was “Enhancing a Sustainable Future in The Fields of Social Sciences, Humanities, and Public Health”. All of the papers have been checked through rigorous reviews and processes to meet the requirements of the publication and maintain the quality.
Listening for Professional Development
Listening for professional development book aims to equip students with competence in understanding English listening in a professional (non-academic) context and foster cross-cultural awareness and sensitivity. It also supports the development (professionalism) of students (or graduates) and the skills of educators. The materials consist of learning achievements in life, writing good personal data, business and ethics, making complaints, conference calls, emotional intelligence, interviewing techniques, doing business globally, motivation, public relations, and building relationships. This book provides imitative, intensive, or interactive listening exercises, such as listening and repeating, understanding, and inferring. In addition, this book allows educators to give assignments to students individually and in groups, as well as carry out assessments in the form of written tests (filling in the blanks, matching, and completing sentences).
Food and Beverages Retail Business
Crafting Excellence in Service and Guest Relations for F&B Retail is a comprehensive guidebook tailored for professionals and entrepreneurs in the food and beverage retail industry. This book delves into the intricacies of providing exceptional service and building lasting relationships with customers in the competitive F&B retail landscape. The book begins by exploring the evolution of customer feedback in retail, tracing its historical trajectory and highlighting its significance in shaping industry practices. It then delves into the fundamentals of customer satisfaction index (CSI) and net promoter score (NPS), offering insights into their methodologies, advantages, and limitations. Drawi...
Discourse Analysis
This book is organized into thirteenth chapters. In chapter 1 discourse and discourse analysis consists of the definition of discourse and discourse analysis, a brief historical overview, context, and distinction of spoken and written language; in chapter 2 discourse analysis grammar and vocabulary consits of grammatical cohesion and textuality, lexical cohesion; in chapter 3 discourse structure consist of discourse structure, conversation analysis, interaction and transaction talk; in chapter 4 information structure discusses about definition of given and new information, definition of theme and rheme, types of theme, and pedagogical implications; chapter 5 about genre and prepositional analysis; chapter 6 about coherence and speech acts; chapter 7 about knowldege in discourse; chapter 8-10 conversational principles: cooperation, politeness, politeness maxims; chapter 11 discourse and intercultural communication; chapter 12 discourse in language learning and teaching; chapter 13 discourse competence.
INTUITION, SPIRITUALITY AND HOSPITALITY INTEGRATION IN THE ORGANIZATION THINKING
This study used the library research method to find the integration of spirituality, hospitality and organization. This book is a form of concern for the author about the management of the organization in a spiritual perspective. Spirituality is a new trend in the world of work or business. The spiritual approach within the organization becomes an important contribution especially when the agency manager faces an internal situation and an increasingly tight business competition environment, both locally, regionally, nationally and even globally. A decision of leaders and managers is needed to be able to provide service satisfaction for stakeholders. The role of the values of religious teachi...
Academic English
Bahasa Inggris sering kali menjadi momok bagi pelajar Indonesia, tidak hanya pada jenjang pendidikan dasar dan menengah namun juga pada jenjang pendidikan tinggi. Banyak faktor turut memengaruhi fenomena semacam ini seperti kurang memadainya paparan terhadap bahasa Inggris dalam kehidupan sehari-hari, metode ajar yang kurang efektif, materi ajar yang kurang relevan, dan sebagainya. Buku ini dirancang untuk membantu Anda memahami dan menguasai bahasa Inggris dengan cara yang relevan dan praktis. Selain bahan baca dengan topik yang bervariasi, buku ini juga menyajikan latihan yang menantang, dan sesi tata bahasa yang komprehensif. Setiap unit dirancang untuk meningkatkan pemahaman membaca, memperdalam pengetahuan tata bahasa, dan mengembangkan keterampilan menulis Anda. Penyampaian yang sederhana dan tema yang bervariasi dimaksudkan agar buku ini dapat membantu Anda meningkatkan keterampilan dalam memahami isi bacaan dan tata bahasanya, serta menjadi pemicu Anda untuk lebih jauh mempelajari dan meningkatkan keterampilan berbahasa Inggris Anda.
Marketing and Service Innovation Interaction
This book discusses dynamic capability of marketing and service innovation in the hotel industry as a learning tool and guidebook. It is the author’s hope that this book can contribute to supporting the learning process in the dynamic capability approach in hospitality and service industries.
ETIQUETTE AND PROTOCOL IN HOSPITALITY
In the world of Hospitality and Tourism, the need for Etiquette and Protocol is necessary for achieving guest satisfaction and fulfilling guest needs. As the Tourism and Hospitality Industry grows, the need for social guidance, manners, and etiquette becomes crucial especially for those related in this business. This Book will allow everyone to learn and understand the definition and needs of Etiquette and Protocol in the Hotel Industry, filled with a compilation of history of from where it all begun, definitions of Etiquette and Protocol and also a proper manner to work in the hotel environment especially in the front of the house service operation area where guest interaction with the hotel employees took place. This book is perfect for readers who are interested and want to learn or gain new knowledge about the hotel industry because it is delivered in the form of a millennial’s design and illustration to ease the readers in reading and gaining the information. Hope this book will bring knowledge and help to develop Indonesia’s hospitality and tourism education even further.
Semantics
Semantics is one of the compulsory subjects for the students of English Education. Meanwhile, textbooks on semantics are very scarcely available. Due to this fact, the author is motivated to write this book. This book aims to provide the students with basic knowledge of semantics. By having knowledge, the students will know what semantics is, the concept of synonym and antonym, participant roles, and performative and constative utterances. This book is organized into tenth chapters. In Chapter 1 introduction to semantics contain the definition of semantics and types of meanings; Chapter 2 basic notion in semantics contain sentences, utterances, preposition, references, sense, and referring and non-referring expressions; Chapter 3 predicates; Chapter 4 deixis; Chapter 5 synonyms; Chapter 6 antonyms; Chapter 7 derivation; Chapter 8 participant roles; Chapter 9 speech act; Chapter 10 performative and constative utterances.
