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Exploring Effective Municipal Planning and Implementation
Among municipalities in developing nations, systemic issues such as corruption, mismanagement, and limited accountability plague local governance, impeding development efforts and hindering effective service delivery. This perpetual cycle of failure undermines the aspirations outlined in municipal plans, erodes public trust, and perpetuates socio-economic disparities. Despite recognizing these challenges, tangible solutions remain elusive, leaving communities trapped in a cycle of underdevelopment and frustration. Exploring Effective Municipal Planning and Implementation offers a comprehensive exploration of these pressing issues, and consolidates expertise and insights of academics and prac...
Exploring Effective Municipal Planning and Implementation
Among municipalities in developing nations, systemic issues such as corruption, mismanagement, and limited accountability plague local governance, impeding development efforts and hindering effective service delivery. This perpetual cycle of failure undermines the aspirations outlined in municipal plans, erodes public trust, and perpetuates socio-economic disparities. Despite recognizing these challenges, tangible solutions remain elusive, leaving communities trapped in a cycle of underdevelopment and frustration. Exploring Effective Municipal Planning and Implementation offers a comprehensive exploration of these pressing issues, and consolidates expertise and insights of academics and prac...
Employee Engagement Through Effective Performance Management
An engaged employee is someone who feels involved, committed, passionate and empowered and demonstrates those feelings in work behavior. This book explains that a more engaged workforce is really about better performance management. The authors expand the traditional notion of performance management to include building trust, creating conditions of empowerment, managing team learning, and maintaining ongoing straightforward communications about performance, all of which are critical to employee engagement. The "best practices" tools and advice in this book are based on solid research as well as the authors’ experience.
Business Model Innovation
Business model innovation is an important source of competitive advantage and corporate renewal. An increasing number of companies have to innovate their business models, not just because of competitive forces but also because of the ongoing change from product-based to service-based business models. Yet, business model innovation also involves organizational change process that challenges existing processes, structures and modes of control. This volume features thirteen chapters written by authorities on business model innovation. The specific angle, and the novel feature of this book, is to thoroughly examine the organizational dimension of business model innovation. Drawing on organizatio...
Lift As You Rise
Bonang Mohale is a highly respected South African businessman, who is known as much for his patriotism and his active role in seeking to advance his country's interests as for the leading role he has played in companies like Otis Elevators, Shell South Africa and South African Airways, among others. Developed over 30 years of business experience, his insights have motivated change in organisations and individuals alike. As CEO of Business Leadership South Africa, he frequently shares his insights through speeches and articles on the role of business in South Africa and the core tenets of leadership. Lift As You Rise is a compilation of some of his spoken and written words in which Mohale rev...
Monitoring Performance in the Public Sector
A host of promising public sector reform efforts are underway throughout the world. In governments challenged by budget deficits and declining public trust, these reform efforts seek to improve policy decisions and public management. Along the way, program efficiency and effectiveness help rebuild public confidence in government. Whether through regular measurement of program inputs, activities, and outcomes, or through episodic one-shot studies, performance monitoring plays a central role in the most important current reform efforts. Monitoring Performance in the Public Sector, now available in paperback, is based on experiences derived from comparative analysis in different countries. It e...
Management for the Public Domain
Recent years have seen an explosion of new prescriptions for, and debate about, public sector management. In almost all cases, the analyses put forward of the public domain have been conditioned, consciously or unconsciously, by the nature of management in the private sector. Even where substantial differences have been recognised, they have tended to focus on absent private attributes in terms of 'non-market' or 'not-for-profit management, ' rather than positively as, for example, public sector management. In this important new book, Stewart Ranson and John Stewart argue that such an approach inevitably leads to neglect of the distinctive purposes, conditions and tasks of the public domain ...
Made to Serve
A comprehensive, practical introduction to one of the most important new trends in manufacturing, globally The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Yet, despite the clear competitive advantage of servitization, most manufacturers remain reluctant to venture into, what for them, is a strange new world. Written by a team of internationally respected servitization experts and innovators, this book provides you with a detailed road map for successfully navigating the servitization terrain. Unlike most authors on the subject who merely sing the praises of servitization, Baines and Lig...
Organisational Behaviour
This book is the first Southern African edition of Stephen P. Robbins's Organizational Behaviour, the best-selling organisational behaviour textbook worldwide.
Applied Psychology in Human Resource Management,
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Psychological theories, complete with tools and methods, for dealing with human resource issues. Interdisciplinary and research-based in approach, Applied Psychology in Human Resource Management integrates psychological theory with tools and methods for dealing with human resource problems in organizations and for making organizations more effective and more satisfying places to work. The seventh edition reflects the state of the art in personnel psychology and dramatic changes that have recently characterized the field, and outlines a forward-looking, progressive model toward which HR specialists should aim.
