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Ethics at Work
What would tempt you to whistleblow? Do Codes of Conduct make organisations ethical? How do people react to taking the blame for others? This book answers such questions, drawing on the views of employees in eight large organisations. One finding is the `whited sepulchre phenomenon': an organisation which presents a squeaky-clean image to the world but has intrinsic failings which cause moral dilemmas for staff. While treatment of customers is regulated by Codes and Charters, internal organisation is typically more anarchic. The study also exposes the moral conflicts generated by party-political machinations in organisations with democratic governance. The book offers a unique perspective on ethical attitudes at work and reactions to responsibility and accountability. It finds that, although religious belief is declining, strong moral beliefs still thrive and `ethical employees' abound. It highlights the importance of empowerment, procedures, and professionalism in creating the `moral organisation'. This original study will interest practitioners in business, the public sector and NGOs, especially human resources professionals, as well as philosophers and business ethicists.
Managers Learning in Action
Rather than offering a purely practical or theoretical text, the authors have combined theory & practice to create a holistic exploration of learning at work. They have studied organisations in hi-tech manufacturing, engineering, telecommunications, health care, transport & the public sector.
High-Speed Management and Organizational Communication in the 1990s
High-Speed Management and Organizational Communication in the 1990s provides a unique, systematic, and practical treatment of the role communication plays in the new organizations. It treats organizational integration, coordination, and control as central communication processes and explores their transformation of traditional organizational topics such as leadership, corporate culture, teamwork, and continuous improvement programs. The central thesis of this analysis is that increasing the speed with which products get to market helps to make an organization more productive, develop better quality products, become more responsive to customer needs, and generate more profits for investors. Why and how this takes place as well as the central role communication plays in the process is treated here in detail.
Personnel Literature
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Organizational Communication and Management
Polish and American scholars, with contributions from Western Europe, Japan, and Africa, discuss issues of the communication and management demands on companies faced with dealing in a global economy. The main topics of the 14 papers, from a June 1990 conference near Plock, Poland, are the economic and social reasons for the sudden decline of communism, and the prospects for the region; and the threat posed to the preservation of national identity by globalism and regionalism. Paper edition (unseen), $17.95. Annotation copyright by Book News, Inc., Portland, OR
Handbook of Decision Making
HANDBOOK OF DECISION MAKING This handbook offers a state-of-the-art overview of research and theories on decision making in organizations at the strategic level of analysis. Chapters are authored by leading international scholars, with some illustrative case vignettes from practitioners. Each contributor was selected for his/her special knowledge of the field. The Handbook addresses key questions confronting the decision making research of the past and the present, offers critiques, and suggests future research directions. Topics covered emphasize the classic decision theory perspectives while also incorporating recent insights from the fields of strategic choice, risk & uncertainty, scenario planning and complexity theory, with a broad social science perspective on the disciplinary roots of decision theory in economics, politics, and social theory. This is a landmark reference volume for the field, offering scholars and practitioners: Comprehensive, but accessible, coverage of classic and recent developments Chapters by established international experts Case analyses illustrating practical consequences of theories Guide to new research directions and theory
Mexican Business Culture
Western business owners and managers are increasingly interested in doing business in Mexico. Yet few have thoroughly investigated the country's business climate and culture. This collection of new essays by contributors who work in and research the business culture of Mexico takes a combined academic and real-world look at the country's vibrant and dynamic commerce. Topics include business and the government, conceptions of time, Mexican entrepreneurialism and the place of women in business. Instructors considering this book for use in a course may request an examination copy here.
Middle East and North African Immigrants in Europe
Fourteen specialists from across the European Union discuss current issues regarding Middle Eastern and North African immigrants in Europe, focusing on topics such as immigration legislation, assimilation, integration, multiculturalism, community formation, citizenship, political participation, and religious and cultural identities. This book was previously published as a special issue of the journal Immigrants and Minorities.
Handbook of Teaching and Learning in Tourism
This comprehensive Handbook provides an international perspective on contemporary issues and future directions in teaching and learning in tourism. Key topics include assurance of learning, development of skills, learning in the field, work integrated learning, sustainability and critical studies, internationalisation, technology enabled learning, links between teaching and research, and graduate student supervision. Within these topics attention is devoted to the discussion of curriculum, pedagogy, assessment, students, educators and trends and issues. The Handbook provides a valuable resource for understanding teaching and learning theory and practice in tourism.
