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Dictionary of Project Management Terms, Third Edition
More than 3,400 clear definitions of key terms, words, and phrases used by project and program managers around the workd in every industry. A valuable desk or briefcase reference for those engaged in one of the world's fastest-growing professions and for those who work with them.
Indianapolis Directory
Comprising a complete alphabetical list of all business firms and private citizens, a classified business directory, and a miscellaneous directory of city and county officers, churches, public and private schools, benevolent, literary and other associations, banks, insurance co's, &c., and a variety of other useful information, also, a complete post office directory of Indiana.
The Portable Door
Starting a new job is always stressful, but when Paul Carpenter arrives at the office of H.W. Wells he has no idea what trouble lies in store. Because he is about to discover that the apparently respectable establishment now paying his salary is in fact a front for a deeply sinister organization that has a mighty peculiar agenda. It seems that half the time his bosses are away with the fairies. But they're not, of course. They're away with the goblins.
Six Sigma and the Quality Toolbox
A fully revised and extended version of the best selling 'Quality 75', the book includes a full range of Six Sigma tools and philosophy. It is a unique compilation of tools and concepts from Six Sigma, Traditional Quality Management (including notes on the 'Gurus'), Service Quality, and relevant Lean manufacturing. The book is aimed at practising managers from Service and Manufacturing, Green Belt practitioners and Black Belts wishing to extend their expertise into Service Quality and Lean. MBA students and final year undergraduates will find the book an invaluable quick reference to quality, operations, customer relationships and improvement.
The Catherwood Project
The work of Argentine photographer Leandro Katz is presented here in dialogue with the nineteenth-century artist Frederick Catherwood, whose images of Maya ruins have fascinated viewers for more than a century. Catherwood’s daguerreotypes and sketches, originally published to illustrate the travel narratives of John Lloyd Stephens, are among the most accurate depictions of important Maya sites before the advent of modern archaeology. Katz’s photos of the same sites, most of which are previously unpublished, are presented alongside Jesse Lerner’s essay, which explores their connections to the history of archaeology, their resonance in contemporary art, and the evolution of an artist who seamlessly integrates form and content.
Die Service System Toolbox
Dieses Buch integriert die drei wichtigsten Lehren in der Service-Landschaft der letzten Zeit: Lean Thinking, Design Thinking und Systems Thinking. Zusammen formen sie die Basis für Service und administrative Prozesse der Zukunft. Es ist die deutsche Übersetzung des Bestsellers "The Service Systems Toolbox" veröffentlicht 2012. Diese übersetzte Ausgabe wurde überarbeitet und erweitert. Es hat viele Lean-Entwicklungen seit dieser Zeit im Gesundheitswesen, in der Regierung, im Büro und in administrativen Umgebungen gegeben. Während die Vorteile von Lean-Thinking zunehmend realisiert wurden, gab es auch die Erkenntnis, der Grenzen der Anwendbarkeit von Produktions-Lean-Konzepten, die auf...
