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Much of the learning, skills and perspective people of all ages need to succeed long-term in their careers is not found in data on the Internet, but rather in conversations and personal relationships with the people they work with. Tech tools have trained us to search the Internet for answers to everything, but we can’t find most of the non-technical or non-data-based answers we seek there. Learning about perspectives, relationships and experiences comes best from conversations. In most organizations there are three, four, or even five generations working together with differing expectations about how things are done and by whom. People of different generations are increasingly isolated ph...
"It's no secret that individual lawyers are under siege in a profession with a high incidence of stress, divorce, substance abuse, and suicide. In this groundbreaking multi-dimensional collection, you can find tools and information that enable you to have both a successful career and a happy, satisfied life. These tools will teach you how to harness the transformative power of being more relational and less transactional. The earmark of happy lawyers is the development of emotional intelligence, resilience, and mindfulness practice. The book provides the keys to the kingdom, what is essential to thrive in the competitive environment of lawyering. The material comes from recognized experts who provide step-by-step behavioral guidance of what you need to do. The material is easily accessible. Each chapter has a summary and conclusion. Follow the wisdom and it's guaranteed to change your life and career."--
"Today more than ever, all members of a law firm must work together as a team for the benefit of clients. Coordinating and getting the most out of everyone's contributions is the responsibility of a firm's managers. Helping you accelerate your growth as a manager of lawyers and legal professionals, this is a comprehensive and practical guide that includes the checklists, charts, and resources attorneys and managers need to lead thriving and resilient firms." -- Publisher's website.
*International Book Awards Finalist It can be messy and overwhelming to figure out how to solve thorny problems. Where do you start? How do you know where to look for information and evaluate its quality and bias? How can you feel confident that you are making a careful and thoroughly researched decision? Whether you are deciding between colleges, navigating a career decision, helping your aging parents find the right housing, or expanding your business, Problem Solved will show you how to use the powerful AREA Method to make complex personal and professional decisions with confidence and conviction. Cheryl’s AREA Method coaches you to make smarter, better decisions because it: Recognizes ...
"How to embrace generational differences within your firm"--
Millennials will become nearly half of the U.S. workforce by 2020, and firms that know how to connect with and motivate Millennials will benefit from an inspired and harmonious workforce. Drawing from exhaustive research into the Millennial generation and relying on his own experiences as an attorney, JP Box identifies common Millennial values and explores how firms can incorporate these into their culture to attract, motivate, and retain top young lawyers.
What if the real secret to greater productivity, happiness and success is a habit that is thousands of years old? Productivity has become an international obsession. We celebrate a work culture where people boast of long working hours, their extreme schedules and how little they sleep. A constant stream of emails, texts, tweets and more keeps us connected every minute and we rarely put our phones down. Every moment needs to be maximized and no time can be wasted. And yet most of us also feel something is wrong. All of these attempts at optimizing business and life aren't really making us happier. Ironically, it might not be mak-ing us all that productive either. In this groundbreaking book, ...
A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.
Stop crunching numbers and start truly serving your clients Integrative Advisory Services is the CPA, accounting professional and bookkeeper's guide to the future. As technology paves the way for increased self-reliance and DIY financial services, much of the traditional data entry tasks of accounting professionals and bookkeepers will be reduced. Yet, nothing can replace the human side of the client-advisor experience and the desire to improve your clients' businesses with financial information. Technology will continue marching on, so accounting professionals must adapt to the changing marketplace to thrive in this new paradigm. This book shows you how to provide the kind of value that tec...
Now in paperback! A book on DEI in the workplace that speaks not only to executives but to employees at all levels of a company, by award-winning diversity consultant Risha Grant. DEI consultant and corporate speaker, Risha Grant, shares her practice of learning how to welcome and embrace people’s full humanity, without BS, full stop. What’s BS? It’s bullshit for sure, but more specifically it’s the powerful and often invisible belief systems we’ve been steeped in since birth—the judgment and bias we carry with us that impact our own lives and the many others we encounter every day. Risha teaches us about the inner work and the outer work we need to do to dismantle our “biasphe...