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Working the System
Working the System - A guide for citizens, consumers and communities is about negotiating your way through the bureaucratic, legal and parliamentary maze. It tells you how to get information, get heard and get what you want.Don't let the system get you down. Case studies and interviews with successful advocates will give you plenty of ideas for effectively developing your campaign.Whether you want to speak up on behalf of your children, preserve the environment, challenge discrimination or find out why your pension has been cut off - this updated guide is for you.This second edition has been updated by the Public Interest Advocacy Centre which has extensive experience in advocating for citizens', consumers' and communities' rights.
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Ombudsman Investigation of the Public Interest Advocacy Centre's Complaints about the Ministry of Employment and Income Assistance
On February 1, 2005, the British Columbia Public Interest Advocacy Centre (PAC) wrote to the Ombudsman Office on behalf of a coalition of several non-profit community agenies situated throughout British Columbia. PIAC alleges that the Ministry of Employment and Income Assistance was engaging in practices that resulted in unfairness for Ministry clients and those seeking assistance. The advocates identified a number of specific concerns about practices and procedures that consistently caused problems for their clients. This report of the investigation addresses concerns about: the evaluation of applications for Persons with Persistent Multiple Barriers to Employment status; medical and other documentation required by the Ministry; reconsideration, appeals, and administrative reviews; the three week waiting period and emergency needs assessments; and home visits and residency verifications.
