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Working with Difficult People
A practical book to working with difficult people which will give you the information and skills to succeedFind out how to work with difficult people. You'll learn to identify the reasons why staff may be causing problems, communicate effectively and negotiate conflict. Tables, illustrations and 'In Focus' features on what to do in a particular situation, plus real-life case studies demonstrate how to deal with all kinds of problems and find effective solutions. Dip in and out of topics for quick reference.
The Book of Real-World Negotiations
Real world negotiation examples and strategies from one of the most highly respected authorities in the field This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. Through hard to find real world examples you will learn exactly how to effectively and productively negotiate. The Book of Real World Negotiations: Successful Strategies from Business, Government and Daily Life shines a light on real world negotiation examples and cases, rather than discussing hypothetical scenarios. It reveals what is possible through preparation, persistence, creativity, and taking a strategic approach to your negotiations. Many of us enter...
Diplomatic Inspiration
Leadership is hard. Leading a colorful and diverse people as Africans is harder still because all Africans are leaders. But if leaders lead the African people as peasants, instead of leading them as leaders, wouldn’t that be a mistake? Besides leadership, Africa faces many macro challenges. Though, talent is evenly distributed in the world, opportunity is not. But, Africans possess the human and social capital to create opportunities. To give African inspiration space to live and breed innovation and reform. For this to work, a point of reference is necessary. One that: - · - Converges and enables a focused discussion of ideas from three groups of stakeholders · - Encourages a discussion...
Implantable Medical Devices and Healthcare Affordability
The United States spends more than 17% of its GDP on healthcare, while other developed countries average 8.7% of GDP on healthcare expenditures. All this spending doesn’t equate to value, quality, or performance, however. Among 11 high-income countries, the United States healthcare industry ranked last during the past seven years in four key performance categories: administrative efficiency, access to care, equity, and healthcare outcomes. This book presents the implantable medical device (IMD) supply chain ecosystem as a microcosm of how these challenges of affordability and healthcare outcomes are created and are allowed to fester. The IMD Spiderweb, as the authors call it, is exposed as...
DK Essential Managers: Working with Difficult People
This practical and accessible guidebook, written by an international negotiation expert, gives you the tools and techniques to communicate with those with whom you don't see eye to eye. Learn the art of patience to compromise and negotiate to get what you want. The book is divided into four clear and concise sections: "Understanding difficult people," "Communicating with excellence," "Negotiating conflict," and "Managing the difficult person." The topics are addressed with crisp, efficient prose and helpful graphics, making these often-daunting challenges seem understandable and approachable. Complex issues are broken down into concrete, common-sense actions and questions, so you can not only understand the situation but work your way through it. Author Raphael Lapin is the founder of Lapin Negotiation Strategies and studied at Harvard Law School under pioneering negotiation scholar Roger Fisher (who co-wrote the business bestseller Getting to Yes). The DK Essential Managers series covers a range of business and management topics and has sold more than 2 million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics.
America's Real War
There is a tug of war going on for the future of America. At one end of the rope are those who think America is a secular nation; at the other end are those who believe religion is at the root of our country's foundation. In this paperback release of the thought-provoking America's Real War, renowned leader and speaker Rabbi Daniel Lapin encourages America to re-embrace the Judeo-Christian values on which our nation was founded, and logically demonstrates why those values are crucial to America's strength in the new millennium.
Coming Full Circle
A work of astounding depth, this book explores the ways a person can actualize his spiritual potential through introspection and Torah wisdom.
The Book of Management
The management guide that gives you the skills you need to succeed Managers at any level must master a wide range of business and personal skills in order to succeed. Originally published as part of the Essential Managers series, The Book of Management covers everything you need to know to perfect 10 core management skills, all in one place. Tables, illustrations and �In Focus� panels on what to do in any situation, plus real-life case studies demonstrate how to maximise the benefits of creative management for yourself, your staff and your clients, conceive new ideas, develop new products and implement new practices. Completely versatile; read The Book of Management cover-to-cover, or dip in and out of topics for quick reference.
Working with Difficult People
A practical ebook to working with difficult people which will give you the information and skills to succeed Find out how to work with difficult people. You�ll learn to identify the reasons why staff may be causing problems, communicate effectively and negotiate conflict. Tables, illustrations and �In Focus� features on what to do in a particular situation, plus real-life case studies demonstrate how to deal with all kinds of problems and find effective solutions. Dip in and out of topics for quick reference.
