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The Customer Driven Company
  • Language: en
  • Pages: 328

The Customer Driven Company

None

Himoff!
  • Language: en
  • Pages: 292

Himoff!

Richard Whiteley was the first person to appear on Channel 4 on Tuesday 2nd November 1982. With the words 'As the countdown to the launch of a new channel ends, a new Countdown begins'. Nobody was to know, of course, that the new face on the channel was still to be there for over 20 years, and that Countdown would be dominating the channels Top Ten ratings. Richard Whiteley was known for his jackets and his puns - opinion is divided as to which was worse. However he was regarded as a cult figure among a broad section of the population. He appeared in such shows as Hale and Pace, TFI Friday, Shooting Stars, Light Lunch, Mrs Merton, Fantasy Football, received a 'Gotcha' from Noel Edmonds and was regularly on the receiving end of Terry Wogan's gentle mockery. He appeared on McCoist and MacAuley and 'The Greatest Rory Ever Told', as himself and as Carol Vorderman. He was the hit of the Edinburgh Fringe in 1999 with his one man show...

The Corporate Shaman
  • Language: en
  • Pages: 160

The Corporate Shaman

In this inspirational guide designed to read like a fable, a shaman applies his knowledge of animal spirits to a troubled company to help restore balance and organization while helping its CEO become a better leader.

CIO
  • Language: en
  • Pages: 124

CIO

  • Type: Magazine
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  • Published: 1993-08
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  • Publisher: Unknown

None

Customer Centered Growth
  • Language: en
  • Pages: 320

Customer Centered Growth

  • Type: Book
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  • Published: 1997-03-03
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  • Publisher: Basic Books

Explains how businesses can use a customer-oriented approach that can enhance profits and corporate success, discussing five effective strategies and fifteen assessment and planning tools

Successful Reengineering
  • Language: en
  • Pages: 362

Successful Reengineering

"This book provides a much-needed focus on implementation -- clearly the most difficult aspect of reengineering." --Thomas H. Davenport, Partner and Director of Research The Ernest & Young Center for Business Innovation "Successful Reengineering is an eminently practical handbook. Read it before embarking on a major reengineering effort to help avoid the pitfalls of the terrain." --Robin L. Renn, Senior Vice President Quality and Reengineering American Express "Petrozzo and Stepper show how to translate the lofty concepts into actionable programs. They show how empowerment, teaming, and continuous improvement must all merge together when implementing reengineering. The book is must reading for any organization or individual who wants a hands-on, how-to understanding of the subject."--Earl Naumann, Author of Creating Customer Value

Delivering Quality Service
  • Language: en
  • Pages: 248

Delivering Quality Service

Business.

A Scalawag in Georgia
  • Language: en
  • Pages: 290

A Scalawag in Georgia

A controversial period in American history as revealed through one man's personal and political experiences

The Corporate Shaman
  • Language: en
  • Pages: 224

The Corporate Shaman

  • Type: Book
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  • Published: 2002
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  • Publisher: Unknown

The Celestine Prophecy for the workplace, this is an engrossing fable about tapping into the unconscious mind as a source of creativity, power and change in the corporate world.

Love the Work You're With
  • Language: en
  • Pages: 274

Love the Work You're With

  • Type: Book
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  • Published: 2002
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  • Publisher: Macmillan

With the economy getting tighter and millions of Americans facing unprecedented work anxiety, Richard C. Whiteley presents a clear and practical guide for enjoying and succeeding at your job. A leading expert in business training, Whiteley has spent nearly three decades working with CEOs and frontline workers around the world to bolster employee performance and motivation. This hands-on approach to job satisfaction gives you the tools to assess your current outlook, identify your stumbling blocks, and rekindle the enthusiasm-and sense of accomplishment-you brought to your job on day one. Along with stories from real workplaces, the book is filled with more than fifty exercises that will teach you how to set goals, locate the source of job mistakes, work with company decision-makers, recover from changes and crises, and more. For employees at all levels seeking a more satisfying professional life during uncertain times, Love the Work You're With is an invaluable resource.