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ICoSMI 2020
This book is the proceeding of the International Conference on Sustainable Management and Innovation (ICoSMI 2020) that was successfully held on 14-16 September 2020 using an online platform. The conference was mainly organized by the Department of Management IPB University in collaboration with Leibniz University of Hannover, Universiti Putera Malaysia, Kasetsart University, Tun Hussein Onn University of Malaysia, Tamil Nadu Teachers Education University, Deakin University, University of Adelaide, Forum Manajemen Indonesia, FE Pakuan University, FE Gajah Mada University FEB University of North Sumatra and FEB Andalas University, SBM Bandung Institute of Technology, FEB Lampung University, P...
PROSIDING SEMINAR NASIONAL VOKASI INDONESIA 2022 - Peran Paten dalam Kemandirian Teknologi di Era Revolusi Industri 5.0
Buku prosiding ini memuat rangkaian tulisan dari para peneliti, akademisi, praktisi, dan mahasiswa yang telah berkontribusi dalam seminar nasional ini. Setiap artikel yang terangkum dalam buku ini merupakan hasil penelitian dan pemikiran yang mendalam, serta didukung oleh upaya dan dedikasi yang besar. Melalui prosiding ini, kami berharap dapat memberikan manfaat yang luas kepada pembaca dalam mendapatkan wawasan baru, inspirasi, serta pemahaman mendalam mengenai perkembangan terbaru di bidang ilmu yang dipaparkan dalam Seminar Nasional. Artikel-artikel yang disajikan mencakup beragam topik, mulai dari ilmu sosial, teknik, dan kesehatan. Semoga setiap pembaca dapat menemukan materi yang sesuai dengan minat dan kebutuhan akademiknya.
Sustainability in the Global-Knowledge Economy
Knowledge affects all aspects of the economy, but digitalization probably represents the most ubiquitous of its appearances. This book analyzes, from a constructive point of view, some of its applications, extracting lessons to maximize its utility and exporting its use to other sectors. It also shows the caveats of its applications, allowing managers to learn its difficulties and how to overcome them from real-life cases. All the information is presented in an academic and rigorous way and represents an excellent starting point to study the effects of digitalization for both practitioners and researchers.
Finance for Managers
Harvard Business Essentials are comprehensive, solution-oriented paperbacks for business readers of all levels of experience. Calculating and assessing the overall financial health of the business is an important part of any managerial position. From reading and deciphering financial statements, to understanding net present value, to calculating return on investment, Finance for Managers provides the fundamentals of financial literacy. Easy to use and nontechnical, this helpful guide gives managers the smart advice they need to increase their impact on financial planning, budgeting, and forecasting.
Citizen Relationship Management
This study explores Customer Relationship Management (CRM) in government. Based on an interdisciplinary literature review and multiple-case study design, a model of Citizen Relationship Management (CiRM) is developed and discussed. The case studies explore the perceptions of CRM/CiRM by administrators, elected officials and consultants as well as its implementation and impact on the municipal level and in a multijurisdictional environment in the United States. Although the explorative part of the study focuses broadly on a theoretical conceptualization of CiRM, the immediate empirical referent of research are the 311 initiatives in the City of Baltimore, the City of Chicago, the City of New York and Miami-Dade County. Thus, the results help administrators and researchers to convey the idea and challenges of 311 well. The study shows that CRM is to a certain extent only partly able to make novel contributions to currently active reform movements in government. In addition, the study's findings support the idea that CiRM provides the means to a different kind of public participation.
Advances in Smart Cities
This is an edited book based on the selected submissions made to the conference titled "International Conference in Smart Cities". The project provides an innovative and new approach to holistic management of cities physical, socio-economic, environmental, transportation and political assets across all domains, typically supported by ICT and open data.
