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Quality Health Care
Written by an internationally-recognized expert in the field of quality management, this book will serve as your guide for planning and implementing a successful quality measurement program in your healthcare facility. It begins by presenting an overview of the context for quality measurement, the forces influencing the demand for quality reform, how to listen to the voice of the customer, and the characteristics of quality that customers value most. You'll also learn how to select and define indicators to collect data and how to organize data into a dashboard that can provide feedback on your progress toward quality measurement. Finally, this book shows you how to analyze your data by detailing how variation lives in your data, and whether this variation is acceptable. Case studies are provided to demonstrate how quality measurement can be applied to clinical as well as operational aspects of healthcare delivery.
Measuring Quality Improvement in Healthcare
This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcome...
Quality Health Care
Written by an internationally-recognized expert in the field of quality management, this text is an essential guide for understanding how to plan and implement a successful quality measurement program in your healthcare facility. It begins by presenting an overview of the context for quality measurement, the forces influencing the demand for quality reform, how to listen to the voice of the customer, and the characteristics of quality that customers value most. Students will also learn how to select and define indicators to collect data and how to organize data into a dashboard that can provide feedback on progress toward quality measurement. Finally, this book explores how to analyze the data by detailing how variation lives in your data, and whether this variation is acceptable. Case studies are provided to demonstrate how quality measurement can be applied to clinical as well as operational aspects of healthcare delivery.
The Bloodless Boy
A New York Times Best New Historical Novel of 2021 "Potent... fast-paced..." - The New York Times Book Review "Wonderfully imagined and wonderfully written . . . Superb!" -- Lee Child Part Wolf Hall, part The Name of the Rose, a riveting new literary thriller set in Restoration London, with a cast of real historic figures, set against the actual historic events and intrigues of the returned king and his court … The City of London, 1678. New Year’s Day. Twelve years have passed since the Great Fire ripped through the City. Eighteen since the fall of Oliver Cromwell and the restoration of a King. London is gripped by hysteria, and rumors of Catholic plots and sinister foreign assassins abo...
Elpis Israel
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Ghosts of the Chit-Chat
"Such things may have attached to them heaven knows what spooks and spirits." - The Ikon On the evening of Saturday, 28 October 1893, Cambridge University's Chit-Chat Club convened its 601st meeting. Ten members and one guest gathered in the rooms of Montague Rhodes James, the Junior Dean of King's College, and listened - with increasing absorption one suspects - as their host read "Two Ghost Stories". Ghosts of the Chit-Chat celebrates this momentous event in the history of supernatural literature, the earliest dated record we have of M. R. James reading his ghost stories out loud. And it revives the contributions that other members made to the genre; men of imagination who invoked the ghos...
Frank Lloyd Wright
A complete biography based on a wide range of previously untapped primary sources, covering Wright's private life, architecture, and role in American society, culture, and politics. Views Wright's buildings as biographical as well as social statements, analyzing his work by type, category, and individual structure. Examines Wright's struggle to develop a new artistic statement, his dramatic personal life, and his political and economic ideas, including those on cities, energy conservation, cooperative home building, and environmental preservation. Includes over 150 illustrations (photographs, floor plans, and drawings--many never before published), extensive footnotes, and the most exhaustive bibliography of Wright's published work available.
The Robe
Christ's robe has a strange effect on the pagan soldier who wins it in a dice game after the Crucifixion.
The Way that I Went
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