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Work, Mobility, and Participation
At a minimum our goal is to develop a better understanding of Japanese labor market practices and work organization and in so doing develop a more enlightened vision of American practices. We will greatly enhance our ability to achieve both these goals by arriving at a better understanding of the comparative experience of the two nations over time. We can no longer afford the delusion that what exists in the United States reflects the characteristics of industrial society in its most advanced form. Yet to follow current fashion in simply denying that the United States is the very model of a modern society, while advocating that we imitate the Japanese, is to take a course filled with its own...
Managing Quality Fads
A longtime student of the Japanese and American quality movements, Cole focuses on the response of American industry to the challenge posed in the early 1980s by high quality goods from Japan. While most American managers view this challenge as slowly but successfully met, many academics see the quality movement that emerged from it as just another fad. In seeking to reconcile these two views, Cole explores the reasons behind American industry's slow response to Japanese quality, arguing that a variety of institutional factors inhibited management action in the early 1980s. He then describes the reshaping of institutions that allowed American companies to close the quality gap and to achieve sustained quality improvements in the 1990s.
The Shape and Message of Book III (Psalms 73-89)
This study of Book III of the Psalter examines evidence for the canonical organization of these seventeen psalms and finds cohesive links that create a consistent and coherent dialogue throughout. Continual laments by a righteous individual on behalf of and in concert with the nation spring from the non-fulfilment of hopes raised in Psalm 72 at the end of Book II. Divine answers give reasons for the continuing desolation but assure the eventual establishment of a kingdom without specifying its time. Book III ends as it began, asking how long God's wrath will smoulder, and in response Book IV opens with Psalm 90 contrasting human and divine perspectives on time.
Robert Cole's World
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Dorothy Day
Robert Coles first met Dorothy Day over thirty-five years ago when, as a medical student, he worked in one of her Catholic Worker soup kitchens. He remained close to this inspiring and controversial woman until her death in 1980. His book, an intellectual and psychological portrait, confronts candidly the central puzzles of her life: the sophisticated Greenwich Village novelist and reporter who converted to Catholicism; the single mother who raised her child in a most unorthodox ”family”; her struggles with sexuality, loneliness, and pride; her devout religious conservatism coupled with radical politics. This intense portrait is based on many years of conversation and correspondence, as well as tape-recorded interviews.
Customer Connections
Management consultants in highly successful separate firms, Wayland and Cole collaborate to offer a comprehensive system for putting customer relationships at the center of a business and give managers the tools for implementing customer-based strategies to improve profitability and growth.
Educating Everybody's Children
Designed to promote reflection, discussion, and action among the entire learning community, Educating Everybody's Children encapsulates what research has revealed about successfully addressing the needs of students from economically, ethnically, culturally, and linguistically diverse groups and identifies a wide range of effective principles and instructional strategies. Although good teaching works well with all students, educators must develop an extensive repertoire of instructional tools to meet the varying needs of students from diverse backgrounds. Those tools and the knowledge base behind them are the foundation of this expanded and revised second edition of Educating Everybody's Chil...
Hearings
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How Do Families Cope With Chronic Illness?
Because chronic disorder is becoming an ordinary feature of family life and development, understanding its impact has become critical. This volume, and the conference proceedings it reports, represents a major effort to examine the family's response to chronic physical or psychopathological illness in one or more of its members. Recent data are revising our notions of chronic illness. Evidence is mounting that chronic psychiatric disorders reflect, in part, abnormalities of brain structure and function. In this sense, they are, in part, medical disorders. On the other hand, a number of traditionally labeled medical disorders produce a broad range of psychological symptoms and are exquisitely...
