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Building a Knowledge-Driven Organization
This is the first book to focus on the people side of knowledge management--what it takes to get employees to contribute to a knowledge system. Robert Buckman explains how to orchestrate this culture change, drawing from the lessons learned by Buckman Laboratories--the leader and pioneer in knowledge management--in implementing award-winning knowledge systems. His book is a practical primer on how organizations can move from "hoarding" knowledge to "sharing" it, building a global strategy that allows them to respond faster than the competition to any customer's need on a global basis. Buckman reveals how to: Combat the biggest problem with implementing knowledge management--creating the culture that supports it Increase the speed of innovation globally across an organization Resolve technical problems quickly Make immediate, informed decisions to help solve customer issues Create new products based on customer input and demand
Not Dead Yet
"In case you were wondering, the title of this book is taken from a brief telephone conversation I had in 1980 with a man in the Contracts Department of the radio section of the British Broadcasting Corporation. Having recovered -- eventually and partially -- from dermatomyositis, I picked up the threads of my performing career with a radio series that had been arranged before I became ill. The man in the Contracts Department was terribly apologetic. 'I'm sorry I didn't get the contracts to you,' he said, 'I thought you were dead.' I was mildly surprised -- mostly that an event as minor as a death could affect the stately progress of BBC paperwork. 'Um, ... well ...,' I said, not wishing to ...
CIO
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Knowledge and Information Technology Management: Human and Social Perspectives
Success in an increasingly competitive market depends on the quality of knowledge which organisations apply to their major business processes. For example, a supply chain depends on knowledge of diverse areas, including raw materials, planning, manufacturing, and distribution. Likewise, product development requires knowledge of consumer requirements, new science, new technology, and marketing. Knowledge is broadly defined as credible information that is of potential value to an organisation. Knowledge management (KM) is a function of generation and dissemination of information, developing a shared understanding of information, filtering shared understandings into degrees of potential value, and storing valuable knowledge within the confines of an accessible organisational mechanism.
Innovation Strategy for the Knowledge Economy
Innovation Strategy for the Knowledge Economy is intended for managers who have practiced the best of quality and re-engineering management techniques and are ready to transform their organizations with the systematic notions of knowledge creation and application. It is for organization leaders who prefer to be inspired with innovation strategy than hit over the head with change management techniques. It does not deal with barriers, hurdles, or conflicts to be resolved; rather, it paints a possible vision of how we can take advantage of our collective learning to move an enterprise forward. This book provides the reader with a sound, practical framework for instituting innovation strategy be...
The Knowledge Manager's Handbook
The way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. Because knowledge management is not a one-size-fits-all method, you need a framework tailored to your organization and its priorities. The Knowledge Manager's Handbook takes you step by step through the processes needed to define and embed an effective knowledge management framework within your organization. Knowledge management experts Nick Milton and Patrick Lambe draw on their practical experience as consultants and project leaders to guide you through each stage of creating and implementing a knowledge management framework to answer your organiza...
Squirrel Inc.
Take a satirical scamper through organizational life in the midstof changing times, brought to you by master storyteller andformer World Bank executive Steve Denning. With wisdom and ahealthy dose of wit, Denning introduces a cast of furry characterswho together learn the fine art of change through storytelling intheir quest to overcome obstacles, generate enthusiasm andteamwork, share knowledge, and ultimately lead their company into anew era of success and significance. Through the stories ofSquirrel Inc., readers will learn that the ability to tellthe right story at the right time can determine the outcome of anymajor change effort. In each chapter Denning's squirrels learn touse storytelling to address leadership challenges: How to bring about change How to communicate who you are How to transmit values How to foster collaboration How to stop rumors How to share knowledge How to lead your organization into the future
In Search of Knowledge Management
Offers research and practice insights into the emerging discipline and field of knowledge management and aims to accelerate a global adoption of knowledge management (KM) as a distinct and critical field of study for today's professionals. It is suitable for universities, research centres and organizations working on KM.
