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This book’s unique focus on the role of healthcare leaders and the lessons learned were uncovered during the authors’ research of over 200 U.S. hospitals’ performance. It was written specifically for CEOs, the “C-Suite,” and senior leaders who desire to harness the power of Lean-Six Sigma as their major strategic weapon for progress, as well as those charged to coach them. It is intended for those organizations that operate active Lean-Six Sigma initiatives, but have yet to successfully attack high leverage processes like “In Quality Staffing” and recovering significant Cost of Quality from throughput improvements. It is also intended for senior leaders who have yet to tackle L...
With the growing business industry there is a large demand for greater speed and quality, for projects of all natures in both small and large businesses. Lean Six Sigma is the result of the combination of the two best-known improvement methods: Six Sigma (making work better, of higher quality) and Lean (making work faster, more efficient). Lean Six Sigma For Dummies outlines they key concepts in plain English, and shows you how to use the right tools, in the right place, and in the right way, not just in improvement and design projects, but also in your day-to-day activities. It shows you how to ensure the key principles and concepts of Lean Six Sigma become a natural part of how you do things so you can get the best out of your business and accomplish your goals better, faster and cheaper. About the author John Morgan has been a Director of Catalyst Consulting, Europe's leading provider of lean Six Sigma solutions for 10 years. Martin Brenig-Jones is also a Director at Catalyst Consulting. He is an expert in Quality and Change Management and has worked in the field for 16 years.
The STAR model integrates intelligent planning with proactive doing to allow peak performance. Planning involves defining and communicating a strong strategy and sound tactics, and doing is all about taking intelligent action and getting the desired results. Excelling in the processes of both planning and doing is what it takes to achieve STAR Performance. This leadership process begins with a strategy that defines purpose, principles that establish the values that will govern our operation, and a vision for the future that inspires passion. It builds with a tactical plan that combines preparation, planning, and prioritization to set the course forward. Execution is achieved through action that involves practice, persistence in the face of adversity, and good old-fashioned perspiration. Finally, results are achieved and improved with patience, a focus on productivity, and honestly introspective probing that leads to corrective actions and improvements. When all of these elements are in place, properly communicated, and focused on the same target, the result is continually improving performance that makes the team shine like the STAR they were meant to be.
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Overview An MBA in information technology (or a Master of Business Administration in Information Technology) is a degree that will prepare you to be a leader in the IT industry. Content - Managing Projects and IT - Information Systems and Information Technology - IT Manager's Handbook - Business Process Management - Human Resource Management - Principles of Marketing - The Leadership - Just What Does an IT Manager Do? - The Strategic Value of the IT Department - Developing an IT Strategy - Starting Your New Job - The First 100 Days etc. - Managing Operations - Cut-Over into Operations - Agile-Scrum Project Management - IT Portfolio Management - The IT Organization etc. - Introduction to Proj...
This compact and concise text, based on the rich and vast experience of the author gained while training thousands of individuals, explains in detail what Six Sigma is and why it is necessary to adapt the process. It explains the methodology, tools to be used, and the Six Sigma implementation process. The book describes how to define a problem, how to measure the key inputs and outputs, and how to collect and analyse the data. It discusses the method of identifying the problems, solutions and, with this, to improve the problem process to get Six Sigma output on a continuous basis. The book gives details of how to impart training on the Six Sigma concepts, tools and implementation methodology...
This cutting-edge book clearly defines global supplychain management and logistics and articulates what ittakes to be successful on the international stage. Itrepresents a unique combination of theory and front-linepractice that creates clear links between supply chaintactics and financial performance. It focuses on therelationships ......
Personal Performance Excellence Ray Engelman Personal Performance Excellence integrates performance management approaches into one performance model and defines implementation components including performance standards, performance plans, task instances, dashboards, and standard improvement.
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Written with managers, not statisticians in mind, this reference shows readers how to statistically evaluate a Six Sigma program, identify problems, and make tailor-made adjustments to get the desired results and revitalize a program Profits in tough times require prioritization and focus. If properly managed, Six Sigma methods can deliver dramatic improvement by increasing manufacturing and process efficiencies. But nearly 60% of all corporate Six Sigma initiatives fail to yield the desired results -- oft...
With today's communications industry experiencing major changes on an almost daily basis, media managers must have a clear understanding of the different delivery platforms, as well as a grasp of critical management, planning, and economic factors in order to stay current and move their organizations forward. Telecommunications and Business Strategy helps current and future media professionals understand the relationship and convergence patterns between the broadcast, cable television, telephony, and Internet communication industries. Author Richard A. Gershon examines telecommunications industry structures and the management practices and business strategies affecting the delivery of inform...