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Customer Loyalty and Brand Management
Loyalty is one of the main assets of a brand. In today’s markets, achieving and maintaining loyal customers has become an increasingly complex challenge for brands due to the widespread acceptance and adoption of diverse technologies by which customers communicate with brands. Customers use different channels (physical, web, apps, social media) to seek information about a brand, communicate with it, chat about the brand and purchase its products. Firms are thus continuously changing and adapting their processes to provide customers with agile communication channels and coherent, integrated brand experiences through the different channels in which customers are present. In this context, und...
Iraq + 100
One of NPR's Best Books of 2017! A groundbreaking anthology of science fiction from Iraq that will challenge your perception of what it means to be “The Other” “History is a hostage, but it will bite through the gag you tie around its mouth, bite through and still be heard.”—Operation Daniel In a calm and serene world, one has the luxury of imagining what the future might look like. Now try to imagine that future when your way of life has been devastated by forces beyond your control. Iraq + 100 poses a question to Iraqi writers (those who still live in that nation, and those who have joined the worldwide diaspora): What might your home country look like in the year 2103, a century...
Unbroken
This anthology explores disability in fictional tales told from the viewpoint of disabled characters, written by disabled creators. With stories in various genres about first loves, friendship, war, travel, and more, Unbroken will offer today's teen readers a glimpse into the lives of disabled people in the past, present, and future. The contributing authors are awardwinners, bestsellers, and newcomers including Kody Keplinger, Kristine Wyllys, Francisco X. Stork, William Alexander, Corinne Duyvis, Marieke Nijkamp, Dhonielle Clayton, Heidi Heilig, Katherine Locke, Karuna Riazi, Kayla Whaley, Keah Brown, and Fox Benwell. Each author identifies as disabled along a physical, mental, or neurodiverse axis—and their characters reflect this diversity.
The Routledge Handbook of Critical Resource Geography
This Handbook provides an essential guide to the study of resources and their role in socio-environmental change. With original contributions from more than 60 authors with expertise in a wide range of resource types and world regions, it offers a toolkit of conceptual and methodological approaches for documenting, analyzing, and reimagining resources and the worlds with which they are entangled. The volume has an introduction and four thematic sections. The introductory chapter outlines key trajectories for thinking critically with and about resources. Chapters in Section I, "(Un)knowing resources," offer distinct epistemological entry points and approaches for studying resources. Chapters ...
Glass and Gardens
An anthology of optimistic climate change science fiction stories set in winter.
Robots vs. Fairies
Featured in the Netflix series Love, Death & Robots A unique anthology of all-new stories that challenges authors to throw down the gauntlet in an epic genre battle and demands an answer to the age-old question: Who is more awesome—robots or fairies? Rampaging robots! Tricksy fairies! Facing off for the first time in an epic genre death match! People love pitting two awesome things against each other. Robots vs. Fairies is an anthology that pitches genre against genre, science fiction against fantasy, through an epic battle of two icons. On one side, robots continue to be the classic sci-fi phenomenon in literature and media, from Asimov to WALL-E, from Philip K. Dick to Terminator. On the...
The Dead Move Fast
"Ealing comedy meets mystery thriller when two policemen are called out to investigate the escape of a missing patient. Set in the twilight world of 1950's pulp, the creepy satire twists and turns towards its shocking climax"--Back cover.
Do You Remember TV?
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AKC Gazette
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