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What does it take for a business-to-business company to succeed? The obvious answer is a hearty list of satisfied customers. But what does it take to keep such an impressive list in a competitive market? Failure Sucks! answers these questions in clear, concise, and clever terms that are much simpler and more sensible than a lot of what you've already heard. Failure Sucks! reminds us that, at the bottom line, it takes improvement to achieve success, and improvement requires change. To accomplish change, a B2B company must use customer feedback to assess its customer's satisfaction, needs, and desires and then do whatever it takes to make sure it meets all three. To make sure that achieving su...
Hired by ForbesTraveler.com to review some of the most luxurious accommodations on Earth, and then inspired by a chance encounter in Dubai with the impoverished workers whose backbreaking jobs create such opulence, Bob Harris had an epiphany: He would turn his own good fortune into an effort to make lives like theirs better. Bob found his way to Kiva.org, the leading portal through which individuals make microloans all over the world: for as little as $25-50, businesses are financed and people are uplifted. Astonishingly, the repayment rate was nearly 99%, so he re-loaned the money to others over and over again. ?After making hundreds of microloans online, Bob wanted to see the results first-hand, and in The International Bank of Bob he travels from Peru and Bosnia to Rwanda and Cambodia, introducing us to some of the most inspiring and enterprising people we've ever met, while illuminating day-to-day life-political and emotional-in much of the world that Americans never see. Told with humor and compassion, The International Bank of Bob brings the world to our doorstep, and makes clear that each of us can, actually, make it better.
When Maisie reconnects with her estranged 22-year-old brother abroad while trying to save her family’s portrait studio, she uncovers a truth about her parents that changes everything.
Curious about what a boy's life is really like, Sabrina changes herself into one in this adaptation of an episode from the second season of the hit ABC series. Color photos.
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Plastic and reconstructive surgery continues to evolve as new techniques open up new possibilities for the surgeon. In this groundbreaking textbook, contemporary approaches are explained and demonstrated to allow trainee and experienced surgeons alike to understand and assimilate best practice. Containing over 300 outstanding color figures demonstrating surgical practice, an international cast of leading surgeons show the paths to effective plastic surgery technique and outcomes. They cover all the major bases including: Integument Pediatric Plastic Surgery Head and Neck Reconstruction The Breast Trunk, Lower Limb and Sarcomas Upper Limb and Hand Surgery Aesthetic Surgery Comprehensive in sc...
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