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MANAJEMEN PELAYANAN BERBASIS LOYALITAS PENUMPANG
Buku ini Menguji dan menganalisis Pengaruh, Servqual terhadap Satisfaction pada pelayanan transportasi, pengaruh Servqual terhadap Satisfaction pada pelayanan transportasi, pengaruh Servqual terhadap Loyalty pada pelayanan transportasi bus Transjakarta, pengaruh Sustainability terhadap Loyalty pada pelayanan transportasi bus Transjakarta, pengaruh Satisfaction terhadap Loyalty pada pelayanan transportasi bus Transjakarta. Dari hasil pengujian ini menunjukan bahwa Servqual berpengaruh signifikan terhadap Satisfaction pada pelayanan transportasi bus Transjakarta, Sustainability berpengaruh signifikan terhadap Satisfaction pada pelayanan transportasi bus Transjakarta, Servqual berpengaruh signifikan terhadap Loyalty pada pelayanan transportasi bus Transjakarta,.sustainability berpengaruh signifikan terhadap loyalty pada pelayanan transportasi bus Transjakarta, Satisfaction berpengaruh signifikan terhadap Loyalty pada pelayanan transportasi bus Transjakarta,
Sistem Informasi Akuntansi
Buku berjudul “Sistem Informasi Akuntansi” ini membahas mengenai sistem informasi akuntansi yang dapat menambah pengetahuan pembaca terutama mahasiswa. Buku ini memberikan gambaran terkait sistem informasi akuntansi di dalam pembahasannya untuk membantu para pembaca dalam mendalami sistem informasi di bidang akuntansi. Buku ini mengacu pada literatur terkini dan memberikan gambaran nyata mengenai proses bisnis di dalam sistem informasi akuntansi dan dilengkapi dengan teori mendasar yang bisa memberikan gambaran proses evaluasi dan analisis pada sistem informasi akuntansi. Pembahasan dalam buku ini dilakukan dengan sistematis, aplikatif, serta berdasarkan dari sudut pandang beberapa pihak. Sehingga buku ini diharapkan dapat membantu para mahasiswa, praktisi, dan seluruh masyarakat pada umumnya yang berkaitan dengan sistem informasi akuntansi.
Solid-State Hydrogen Storage
Hydrogen fuel cells are emerging as a major alternative energy source in transportation and other applications. Central to the development of the hydrogen economy is safe, efficient and viable storage of hydrogen. Solid-state hydrogen storage: Materials and chemistry reviews the latest developments in solid-state hydrogen storage.Part one discusses hydrogen storage technologies, hydrogen futures, hydrogen containment materials and solid-state hydrogen storage system design. Part two reviews the analysis of hydrogen interactions including structural characterisation of hydride materials, neutron scattering techniques, reliably measuring hydrogen uptake in storage materials and modelling of ca...
Hydrogen Storage Materials
Ames Laboratory, Iowa, USA
Southeast Asia
From Angkor Wat to Agent Orange, Southeast Asia An Environmental History tells the story of some of the most dramatic effects humans have had on the natural and developed environment anywhere in the world and examines the ways in which environmental factors have helped shape the culture, politics, and societies of the region. Ever since the first humanlike creatures arrived some 80,000 years ago, Southeast Asia's varied and challenging environment has helped shape the course of human destiny. From the importance of its spices to 17th-century Europeans to the jungle canopies that sheltered Communist insurgents throughout much of the 20th century, the region's environment has often proven deci...
Javanese English Dictionary
This is the most complete and and up–to–date Javanese dictionary available. The Javanese–English Dictionary is the only reference source to provide a complete listing, with clear English translations and explanations, of all current terms used in modern Javanese. It covers the whole vocabulary needed both for everyday communication and in order to read published materials, and is a resource long needed by language scholars, students of Javanese history and society and visitors with an interest in the traditional culture of Java. With more than 25,000 headwords, it also includes local forms likely to be encountered in travel, specialist terms associated with the traditional arts of the ...
Mega Urban Regions of Southeast Asia
A distinguishing feature of recent urbanization in the ASEAN countries of Thailand, Malaysia, the Philippines, Singapore, and Indonesia is the outward extension of their mega-cities (Bangkok, Jakarta, Manila, Singapore, and Kuala Lumpur) beyond the metropolitan borders, resulting in the establishment of new towns, industrial estates, and housing projects in previously rural areas. This process has both positive and negative effects. On one side, household incomes and employment opportunities are increasing, but on the other, the growth often causes serious problems in terms of environmental deterioration, conflicting land uses, and inadequate housing and service provisions. Mega Urban Region...
Secret Trades, Porous Borders
Over the course of the half century from 1865 to 1915, the British and Dutch delineated colonial spheres, in the process creating new frontiers. This book analyzes the development of these frontiers in Insular Southeast Asia as well as the accompanying smuggling activities of the opium traders, currency runners, and human traffickers who pierced such newly drawn borders with growing success. The book presents a history of the evolution of this 3000-km frontier, and then inquires into the smuggling of contraband: who smuggled and why, what routes were favored, and how effectively the British and Dutch were able to enforce their economic, moral, and political will. Examining the history of states and smugglers playing off one another within a hidden but powerful economy of forbidden cargoes, the book also offers new insights into the modern political economies of Southeast Asia.
General Linguistics
The fourth edition of General Linguistics provides a comprehensive and accessible introduction to linguistics. The book considers: - semantics and pragmatics - dialect and style - phonetics and phonology - morphology and syntax, with reference both to traditional and current theories - comparative-historical linguistics and linguistic typology - linguistics' relation to other disciplines - the practical application of linguistics - the 2,500 years of linguistic thought that lies behind what we do and think today
Expanding Reading Skills
Authentic, high-interest passages are paired with reading, writing, comprehension, and discussion activities that integrate new skills and ideas into students' knowledge and experience. -- A thematic organization in each book allows for natural recycling and spiralling of concepts, vocabulary, and syntactic structures, and develops a comprehensive range of reading skills that promote critical thinking and writing skills. -- Pre-reading activities activate background knowledge and set the stage for successful integration of new ideas and concepts. -- Three interesting reading selections per unit, drawn from a variety of genres, promote the acquisition of a diverse and broad-based set of reading skills. High-interest topics include Fashion and Style, Disaster Strikes, Across Many Cultures, Technology, How to Improve Your Memory, and an extra expansion section on Developing Research and Writing Skills.
