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The SAGE Encyclopedia of Quality and the Service Economy
Society, globally, has entered into what might be called the “service economy.” Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. “Quality management” has been a dominating managerial practice since World War II. With quality management initially associated with manufacturing industries, one might assume the relevance of quality management might decrease with the emergence of the service economy. To the contrary, the emergence of the service economy strengthened th...
Key Challenges and Opportunities for Quality, Sustainability and Innovation in the Fourth Industrial Revolution
How can companies survive and prosper in the new economic age of the 4th Industrial Revolution? This book collects a variety of cases and quality management strategies for companies to put in place in the face of Industry 4.0. It argues that organizations that practice good quality management throughout the whole organization, and focus on satisfying their customers, employees and other stakeholders better than their competitors, are well equipped with the necessary capabilities to survive. It is a must read book for academicians, practitioners, managers and students interested in learning about the quality management philosophy, principles, tools and methods to be used in building a sustainable future where the challenges of the 4th Industrial Revolution -- Industry 4.0 --are regarded and used as opportunities for survival and further growth.
Corporate Sustainability as a Challenge for Comprehensive Management
Sustainability has become a topic of global relevance: Corporations and other economically acting organizations increasingly need to realize economic, environmental and social objectives in order to survive. Supplementary to "classical" environmental management, realizing corporate sustainability requires comprehensive approaches which allow the integration of social and economic aspects. Such concepts can be found e.g. in international excellence models mainly based on a TQM thinking but also in the field of human factors in organizational design and management. Understood as systems approaches, they include the interests of all relevant stakeholders with a mid- or long-term time perspective and are thus highly linked with the principles of sustainable development. In this book internationally leading scientists discuss the issue of sustainability from their perspective, resulting in an innovative view on different management approaches under the umbrella of corporate sustainability.
Data Processing Techniques and Applications for Cyber-Physical Systems (DPTA 2019)
This book covers cutting-edge and advanced research on data processing techniques and applications for Cyber-Physical Systems. Gathering the proceedings of the International Conference on Data Processing Techniques and Applications for Cyber-Physical Systems (DPTA 2019), held in Shanghai, China on November 15–16, 2019, it examines a wide range of topics, including: distributed processing for sensor data in CPS networks; approximate reasoning and pattern recognition for CPS networks; data platforms for efficient integration with CPS networks; and data security and privacy in CPS networks. Outlining promising future research directions, the book offers a valuable resource for students, researchers and professionals alike, while also providing a useful reference guide for newcomers to the field.
Encyclopedia of Management Theory
In discussing a management topic, scholars, educators, practitioners, and the media often toss out the name of a theorist (Taylor, Simon, Weber) or make a sideways reference to a particular theory (bureaucracy, total quality management, groupthink) and move on, as if assuming their audience possesses the necessary background to appreciate and integrate the reference. This is often far from the case. Individuals are frequently forced to seek out a hodgepodge of sources varying in quality and presentation to provide an overview of a particular idea. This work is designed to serve as a core reference for anyone interested in the essentials of contemporary management theory. Drawing together a t...
Strategic Costs of Quality Management Systems in Chinese Business Enterprises
This monograph presents up-to-date research on contemporary developments in costs of quality (CoQ) management in the context of China’s business environment. The conceptual issues of strategic CoQ management are systematically examined in light of relevant literature on various industrial countries, particularly China. Current applications and experience of strategic CoQ management practices in some Chinese business enterprises are summarized based on field investigations and case studies. This book is particularly relevant for quality control and financial management professionals and senior business executives, helping them to comprehend the important role of strategic CoQ management, and to practically adopt it, in the enhancement of product and service quality and the improvement of business performance. This book will also serve as an informative source for academic and vocational training programs on quality management and CoQ management in both developed and developing countries.
Key Challenges And Opportunities For Quality, Sustainability And Innovation In The Fourth Industrial Revolution: Quality And Service Management In The Fourth Industrial Revolution - Sustainability And Value Co-creation
How can companies survive and prosper in the new economic age of the 4th Industrial Revolution? This book collects a variety of cases and quality management strategies for companies to put in place in the face of Industry 4.0. It argues that organizations that practice good quality management throughout the whole organization, and focus on satisfying their customers, employees and other stakeholders better than their competitors, are well equipped with the necessary capabilities to survive. It is a must read book for academicians, practitioners, managers and students interested in learning about the quality management philosophy, principles, tools and methods to be used in building a sustainable future where the challenges of the 4th Industrial Revolution — Industry 4.0 — are regarded and used as opportunities for survival and further growth.
Perspectives on Leadership
A compilation of thought-worthy essays from the faculty and staff of the U.S. Army's premier educational institution for civilian leadership and management, the Army Management Staff College.
Unleash Your Limitless Excellence
Do you feel like you're capable of more but aren’t sure how to unlock your true potential? Are you searching for a way to align your personal and professional life with your deepest values? What if you could transform yourself into a beacon of positivity, wisdom, and divine success? Unleash Your Limitless Excellence is your comprehensive guide to breaking through limitations, embracing your mission, and radiating excellence in every area of your life. This second book in the Corporate Transformation Series offers practical tools, profound insights, and inspiring experiences to help you realize your fullest potential. Here’s what you will discover in Unleash Your Limitless Excellence: How...
Challenges and Opportunities of the Ambiguous Post-Pandemic World
In addition to the effects of the COVID-19 pandemic at the state and system level, called high politics, this book discusses how it has affected people’s inner worlds and daily lives. Including religious, historical, social, linguistic, and legal analyses, it offers different and broad perspectives on the effects of COVID-19. The book also questions the shape international security has taken in the aftermath of the pandemic.
