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Human Factors in Organizational Design and Management-VI
This book contains a series of papers that were presented during the Sixth IEA International Symposium on Human Factors in Organizational Design and Management (ODAM '98). The Symposium was sponsored jointly by the International Ergonomics Society, the Dutch Ergonomics Society, NIA TNO and The Ministry of Social Affairs and Employment. These experiences include new ideas, research results, tools, and applications of human-organization interface technology to improving work systems. New technology, changing work force demographics, changing attitudes and values about work and what constitutes real quality of work life, have heightened the need for a true systems approach to optimizing the int...
Macroergonomics
This book's primary objective is to provide a comprehensive coverage of ergonomics in overall work system analysis and design. It provides a summary of the historical development of macroergonomics. It explains how an understanding of macroergonomics can lead to improvements in such things as reducing work-related lost time accidents; and describes the methods and tools used in work system analysis and design. Throughout, the integrating theme is that the full potential of an organization--in terms of productivity, safety, health, and Quality of Work Life (QWL)--can't be met unless the overall work system is designed to conform with the characteristics of its technology, personnel subsystem,...
Introduction to Service Engineering
What you need to know to engineer the global service economy. As customers and service providers create new value through globally interconnected service enterprises, service engineers are finding new opportunities to innovate, design, and manage the service operations and processes of the new service-based economy. Introduction to Service Engineering provides the tools and information a service engineer needs to fulfill this critical new role. The book introduces engineers as well as students to the fundamentals of the theory and practice of service engineering, covering the characteristics of service enterprises, service design and operations, customer service and service quality, web-base...
Interventions, Controls, and Applications in Occupational Ergonomics
Completely revised and updated, taking the scientific rigor to a whole new level, the second edition of the Occupational Ergonomics Handbook is now available in two volumes. This new organization demonstrates the enormous amount of advances that have occurred in the field since the publication of the first edition. The editors have brought together
The Impact of ICT on Quality of Working Life
This book discusses the impact and effects of Information and Communication Technologies (ICT) on quality of working life of employees. It describes the changes and the acceleration of processes caused by the widespread use of ICT in a broad range of working areas and in different national contexts. It explores the important role ICT has come to play in nearly all work places in developed societies and the impact it is starting to have on work places in developing countries. The book brings together experts from the fields of ICT and quality of working life and from a variety of backgrounds and disciplines, including sociology, psychology, industrial engineering and macro ergonomics. It discusses the range of current positive and negatives effects as well as the possible increase of both kinds of effects in the future. The final chapter of the book integrates the diverse perspectives of the authors and gives recommendations on how to increase the possible positive outcomes and to diminish negative effects of ICT in an accelerated society.
Global Ergonomics
Jointly hosted by the Ergonomics Society of South Africa (ESSA) and the International Ergonomics Association (IEA), this conference was attended by over 300 delegates and represented the largest and most prestigious gathering of eminent international ergonomists in the history of Africa. It also marked the beginning of a revival in concern for the well-being and productivity of people at work in South Africa.The conference aimed to juxtapose two great ergonomic themes – the under-developed ethos of the affluent societies and the technologically advanced ethos of the most affluent societies. The structure of the proceedings reflects this with the first section addressing the priorities of countries in transition and the last section addressing the priorities of the most industrially-developed countries, who have, by and large, long since solved the sorts of ergonomics problems currently of concern in the under-developed world. In between these, in a roughly hierarchical arrangement from micro- to macro- levels of analysis, are sections which collectively help span the whole field of ergonomics. Section overviews are provided to outline the topics included in each section.
Industrial Engineering and Ergonomics
The 60th birthday of Prof. Luczak is the reason for this book. He will be honoured for his research work during the "GfA-confernece" in March 2009. This book is the correspondig "Festschrift" for him.
Handbook of Human Factors and Ergonomics
Discover the latest developments in ergonomics and human factors with the newest edition of this market leading reference In the newly revised Fifth Edition of Handbook of Human Factors and Ergonomics, Drs. Gavriel Salvendy and Waldemar Karwowski deliver a comprehensive exploration of workplace environment design, human-machine interfaces, and cutting-edge research on the reduction of health and safety risks. The editors have compiled practical material from an international team of leading experts in ergonomics and human factors that will benefit specialists in the area, as well as safety engineers and human-computer interaction specialists. The Handbook includes information culled from ove...
Ergonomics in Developing Regions
Industrially developing countries have the largest populations, the highest levels of poverty, poor health, and illiteracy, and the greatest need for improvement in working conditions. And as the marketplace and the workforce goes increasingly global, accountability with regard to the abuse of cheap labor in developing countries is becoming an issu
Business and Economic Ethics
This book is a fundamental and unique masterpiece which reflects the discussions on business and economic ethics over decades in German-speaking countries, and does so by systematically developing an Ethics of Economic Systems from a Christian-theological perspective with a firm foundation in the western philosophical and economic literature. Neither in German-speaking nor English-speaking regions has this complex theme been dealt with in such a comprehensive and thorough manner. Ethics is a matter of doing justice to the human without twisting the facts and ignoring the constraints. The study introduces seven criteria of human justice, that fundamentally relate to the Christian revelation a...
