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Personnel Literature
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Office Organisation And Management
This book has been thoroughly revised in view of the changes in the syllabi of various universities and Professional institutes in the country and abroad. Many new features have been added, including a separate chapter on Security. The present study deals with various facets of management and organization in the light of growing need for information in business organizations. Besides throwing light on the basic principles and functions of management, it further highlights the managerial functions of planning, communication and control in the light of their applicability in the area of office management. The salient feature of book is that, while discussing the subject-matter, author has tried to provide the latest information about different types of office machines and equipments which are usable in business organizations and are easily available in the country. A Section on personnel management has also been given for those professional managers who take management as human relations. This book will serve as a textbook for degree, post degree. Institute of Company Secretaries and I.C.W.A. The text will also be a useful source of information for office managers.
The Quality Journey
Provides an historical perspective of Total Quality Management (TQM), highlights important events in the private and public sectors, and delineates principles of TQM for the transit industry.
Improving Public Sector Productivity
This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.
Invention and the Patent System
Anyone who writes verse, whether lyric poet, songwriter or composer of limericks or jingles, will find The Penguin Rhyming Dictionary an indispensable reference companion. Clearly arranged and easy to use, it offers an astonishingly wide range of suggestions for rhyming words, from the common and everyday to the more difficult and obscure. Unlike many of its predecessors it is not merely organized according to the spelling of words but is based on phonetic principles. Hence, rhymes such as trite, indict, and Fahrenheit, can be found together in the one group whereas words such as bough, cough and rough are not falsely forced together.
