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"""Sebagai seorang praktisi finansial (Financial Consultant) sekaligus salesman, pak Heru sering mengamati dan mencatat gejala awal yang timbul baik yang dia rasakan sendiri maupun dari teman-temannya sesama Financial Consultant, yang diakibatkan dari kebiasaan-kebiasaan yang kurang menunjang tidak terjualnya suatu produk, kemudian dianalisa sebagai penjajakan diri sendiri dan dampak yang ditimbulkan terhadap orang lain (kien), ini sebagai wujud komitmennya terhadap profesinya. *** Heru Susanto pernah kuliah di Institut Kesenian Jakarta, Jurusan Sinematografi. Program Studi Penyutradaraan tahun 1988-1990. Penulis lulus dari Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara. Jurusan Manajemen Perekonomian Negara Program Studi Administrasi Bisnis, begelar Sarjana Sosial (S.Sos). Ia tercatat sebagai Financial Consultant pada Manulife Financial (PT. Asuransi Jiwa Manulife Indonesia) di bawah branch Jakarta Giant Star """
"Buku ini banyak memberi motivasi bagi para Agent, Wiraniaga, ataupun Financial Consultant dalam menawarkan atau menjual suatu produk sampai pada akhirnya produk itu terjual. Yang lebih mengesankan lagi, dalam buku ini kita diajarkan untuk berpikir positif pada semua calon pembeli dan klien, baik itu yang berminat maupun yang tidak berminat, karena yang ditekankan di sini adalah etika menjalin hubungan baik antara Agent, Wiraniaga, ataupun Financial Consultant dengan calon pembeli. Untuk para Agent, Wiraniaga, atau Financial Consultan disarankan untuk membaca buku ini karena informatif, praktis dan realistis. Selamat Membaca.` -- Penatua Edi Hatumesen SE Anggota Majelis GPIB Samaria, Pegawai...
In Control in an Age of Empowerment, Robert Simons explains how to give employees the freedom to innovate while protecting your firm from loose cannons. Using powerful examples, Simons shows how to apply four powerful management "levers" to balance autonomy with control: Traditional diagnostic control systems, Belief systems, Boundary systems, and Interactive control systems. Used in concert, these four levers give you the control you need--without sacrificing the creative thinking your company can't do without. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.
To navigate the complex ecosystem of societal challenges, the International Conference on Knowledge Management Conference (ICKM 2017) focused on big data and data analytics as part of the relationship to the wider concept of knowledge management processes and practices.This book includes top papers presenting the major, and diverse, topics discussed at the conference. The papers covered various aspects of big data ranging from enhancing access to the big data to facilitating its wide applications in healthcare, social media, library and information centers, governments, and corporations.
The Knowledge Evolution offers a unique and powerful road map for understanding knowledge creation, learning, and performance in everyday work. This book reframes current thinking by delving into the hidden world of knowledge supporting both individual and organizational performance, laying the foundation for the emerging art of knowledge management. Packed with best practices from leading edge companies, essential guidelines, design principles, analogies, and conceptual frameworks, it serves as a practical guidebook for mastering the Knowledge Era. It will help managers make more intelligent decisions about knowledge creation, reduce wasteful technology investments and lead to new ease and ...
This book explores the role of HRD professionals in ethical and legal decision making in the workplace. While previous books have described the need for ethics in HRD, this book presents ways that HRD scholars and professionals can influence, through collaborative relationships, effective implementation of ethical policies and legal standards in the workplace. The ethical policies of an organization provide a key insight into its values, and this book shows the relationship between those values and HRD practices, such as training and development, career development, and organization development. Exploring such topics as protected classes, diversity intelligence, employee rights, and employee privacy, this book will inform HRD scholars and professionals on researching and enhancing ethical and legal decision making in the workplace.
In a global competitive economic environment, resources that are scarce or irreplicable are a source of sustained competitive advantage for companies and organizations. Knowledge-based resources are a major and increasing driver of long term competitive advantage. Most accounting standards however do not allow for knowledge-based resource calculations, including the most important of these, intellectual capital. Intellectual capital is the collective knowledge, documented and otherwise, of individuals in an organization. In the absence of accounting standards to numerically evaluate intellectual capital, some institutions have devised their own reports and statements. But why should companie...