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'Bill Pollard speaks with a voice of experience. His book deals with the practice of leadership- over time, under pressure, living with reality, getting the desired results. The Soul of the Firm tells how ServiceMaster has successfully grapple with the key issues of leadership. That is why it is so worthwhile.' -Max De Pree 'Bill Pollard demonstrates in great detail ServiceMaster's value system, a system that emphasizes the importance of the dignity of the individual. Readers will benefit greatly from Bill's wisdom. This is an important book that should be widely read.' -W. Earl Sasser, James L. Heskett, and Leonard A. Schlesinger 'Rarely are we given an open and generous look inside the cor...
Offers advice, practical insights, and business wisdom for businesspeople, explaining how to integrate the principles of faith and smart business practices to achieve outstanding professional success.
C. William Pollard, chairman of The ServiceMaster Company, is sorry he missed a foundation meeting and award ceremony. He goes on to thank Drucker for spending time with his partner over business matters and wishes him a happy birthday. Contains Pollard's original signature.