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The Journey to Wow
"Complacency is the enemy. Be as vigilant with your customers as you would your dearest friend." The Journey to WOW is an entertaining, humorous and deeply insightful guide to creating fierce customer loyalty, and transforming an organization's culture into one obsessed with customer experience. Using a unique business parable, WOW delivers penetrating "ah-ha" moments in a lighthearted, sometimes laugh-out-loud writing style. It will resonate with anyone who deals with customers in any type of organization--from the newbie part-time employee, to the corporate CEO.
TIP'S Magical Journey
A young boy's experience riding on a train and speaking with the passengers. He learns about different cultures and philosophies.
The WoW Diary: A Journal of Computer Game Development [Second Edition]
The WoW (World of Warcraft) Diary offers a rare, unfiltered look inside the gaming industry written by the game's first level designer, John Staats. The World of Warcraft Diary offers a rare, unfiltered look inside the gaming industry. It was written by the game's first level designer, John Staats, from notes he took during WoW's creation. The WoW Diary explains why developers do things and debunks popular myths about the games industry. In great detail he covers the what it took to finish the project; the surprises, the arguments, the mistakes, and Blizzard's formula for success. The author includes anecdotes about the industry, the company, the dev team; how they worked together, and the p...
Isolated Chamber
A Sci-Fi crime-thriller with many twists and turns challenging the reader. A pissed-off hero with nothing to lose. A life that has been wiped out. A psychopath with no bounds. A reality that isn't.
Forthcoming Books
None
Billboard
In its 114th year, Billboard remains the world's premier weekly music publication and a diverse digital, events, brand, content and data licensing platform. Billboard publishes the most trusted charts and offers unrivaled reporting about the latest music, video, gaming, media, digital and mobile entertainment issues and trends.
Rub Some D.I.R.T. On It..... God's Favorite 4-Letter Words
TRIGGER WARNING!! This Book is a MIRACLE...... AND.... apparently this Book "deeply disturbs" the souls of the Proud and Self-Righteous, whether in or out of the Church. But I didn't write this for them or for praise, glory, fame or money, I wrote it because God told me to... I was at the end of my rope and I wanted to die.... As I sobbed in bed I asked God if I could be D.O.N.E. with my life and His response was .... NOPE, WE HAVE A BOOK TO WRITE...... now 2 years later.... You Hold that Book. The messages pull no punches, and God has somethings He wants to share with this world, and specifically, America, right now, TODAY. This is a message for our times, for anyone who wants to hear from ...
The Warcraft Civilization
An exploration of the popular online role-playing game World of Warcraft as a virtual prototype of the real human future. World of Warcraft is more than a game. There is no ultimate goal, no winning hand, no princess to be rescued. WoW is an immersive virtual world in which characters must cope in a dangerous environment, assume identities, struggle to understand and communicate, learn to use technology, and compete for dwindling resources. Beyond the fantasy and science fiction details, as many have noted, it’s not entirely unlike today’s world. In The Warcraft Civilization, sociologist William Sims Bainbridge goes further, arguing that WoW can be seen not only as an allegory of today b...
