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Relationship management (RM) is an essential part of business, but its success as a business model can be hard to measure, with some firms embracing a model that is truly relationship-orientated, while others claim to be relationship-orientated but in fact prefer transactional short-term gain. This open access book aims to develop a mid-range theory of relationship management, examining truly relationship-orientated firms to discover not only what qualities these firms have that make them successful at the RM model, but also what benefits this model has for the firm. It addresses questions like how RM-mature companies achieve and sustain competitive advantage, and what determines the scale and scope of these firms, illustrating with case studies. This book will be of interest to scholars studying leadership and strategy, especially those interested in relationship management, business ethics and corporate social responsibility. It will also be of interest to professionals looking to develop their understanding of relationship management.
Polyurethane Polymers: Blends and Interpenetrating Networks deals with almost all aspects of blends and IPNs formed by polyurethane, including the thermal, mechanical, morphological, and viscoelastic properties of each blend presented in the book. In addition, major applications related to these blends and IPNs are mentioned. - Provides an elaborate coverage of the chemistry of polyurethane, including its synthesis and properties - Includes available characterization techniques - Relates types of polyurethanes to their potential properties - Discusses blends options
In order to face the challenge of effective organizational learning in our public policies, we need to address three pressing questions: 1. How does learning work in our public organizations? 2. What promising practices can we implement to advance learning in public organizations? 3. What changes in public management are required to combine learning with the growing demands of performance and accountability? This book is an attempt to address those questions in a systematic and empirical manner. The answers presented in this volume are the result of a four-year empirical research project conducted in Polish ministries and study visits in public institutions of twelve countries of the Organization for Economic Co-operation and Development.
The human nervous system evolved for the control of complex physical actions. Yet, we are far from understanding the human capacity for complex abstract thought. One theory suggests that both abstract and concrete thinking is based on a single perceptual mechanism grounded in physical experience. Asking the question posed by psychologist Daniel Casasanto whether "abstract concepts are like dinosaur feathers" we investigate the evolutionary processes that allowed humans to deal with abstract phenomena by putting them in concrete terms. After all, we frequently resort to analogies, similes or metaphors when describing the intangible. We may say "put that into words" as if words were containers...
John Mikhail explores whether moral psychology is usefully modelled on aspects of Universal Grammar.
FOREWORD / 7 LIST OF ACRONYMS / 8 METHODS / 8 SOIL REFERENCE GROUPS INDEX / 9 STUDY AREAS / 10 CHAPTER 1 / 11 Soils of Quercus robur L. stands on parent material with different genesis in the boreo-nemoral zone RAIMONDS KASPARINSKIS, VITA AMATNIECE, OĻĢERTS NIKODEMUS CHAPTER 2 / 23 Forested areas within sandy lowlands and continental dunes of South-Eastern Lithuania RIMANTAS VAISVALAVIČIUS, JONAS VOLUNGEVIČIUS, VANDA BUIVYDAITĖ CHAPTER 3 / 37 Flat coastal plain of the Hel Peninsula (Puck Lagoon, Poland) PIOTR HULISZ CHAPTER 4 / 47 Forested areas within the outwash plain in Poland (Tuchola Forest) PIOTR HULISZ, MARTA KOWALCZYK, M. TOMASZ KARASIEWICZ CHAPTER 5 / 61 Forested areas within h...
A timeless collection of pictures that captures every facet of London's most successful club - Arsenal. Exhaustively researched, this stunning pictorial guide is the ultimate nostalgia trip for every true Gunner.
This book proposes a new philosophical theory of scientific explanation by developing and defending the position of explanatory pluralism.
This book provides system developers and researchers in natural language processing and computational linguistics with the necessary background information for working with the Arabic language. The goal is to introduce Arabic linguistic phenomena and review the state-of-the-art in Arabic processing. The book discusses Arabic script, phonology, orthography, morphology, syntax and semantics, with a final chapter on machine translation issues. The chapter sizes correspond more or less to what is linguistically distinctive about Arabic, with morphology getting the lion's share, followed by Arabic script. No previous knowledge of Arabic is needed. This book is designed for computer scientists and linguists alike. The focus of the book is on Modern Standard Arabic; however, notes on practical issues related to Arabic dialects and languages written in the Arabic script are presented in different chapters. Table of Contents: What is "Arabic"? / Arabic Script / Arabic Phonology and Orthography / Arabic Morphology / Computational Morphology Tasks / Arabic Syntax / A Note on Arabic Semantics / A Note on Arabic and Machine Translation
Learn how to build machine translation systems with deep learning from the ground up, from basic concepts to cutting-edge research.