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The SAGE Handbook of Service-Dominant Logic
The SAGE Handbook of Service-Dominant Logic, edited by Robert Lusch and Stephen Vargo, is an authoritative guide to scholars across disciplines who are conducting or wish to conduct research on S-D logic.
Problematising Representation in Popular Culture
"Popular culture texts have always been ideological battlegrounds between multiple voices with imbalanced power relations. This edited volume aims to raise issues regarding the practice of representation in transnational popular culture, such as films, novels, comics, television series, or advertisements, from the perspective of Indonesian scholars. The 25 chapters that are divided into five sections, (1) Ethnic and Racial Identity, (2) (Dis)empowerement of the Feminine, (3) Redefining Masculinity, (4) Reflecting Social Issues and Power Relation, and (5) Political "Othering," problematize issues of cultural identity and oppression in the context of recent political upheavals in many parts of...
The Routledge Handbook of Service Research Insights and Ideas
The Routledge Handbook of Service Research Insights and Ideas offers authoritative coverage of current scholarship in the expanding discipline of service research. Original chapters from the world’s leading specialists in the discipline explore foundations and innovations in services, highlighting important issues relating to service providers, customers, and service design. The volume goes beyond previous publications by drawing together material from different functional areas, including marketing, human resource management, and service process design and operations. These topics are important in helping readers become knowledgeable about how different functional areas interact to create a successful customer experience. This book is ideal as a first port of call for postgraduate students desiring to get up to speed quickly in the services discipline. It is also a must-read for academics new to services who want to access cutting-edge research.
Proceedings of the International Conference on Health and Well-Being (ICHWB 2022)
This is an open access book.The world is getting ready to face the post-COVID-19 pandemic, this can be seen from the decline in the existing indicators of morbidity and mortality.However, the effects of the pandemic do not only have implications for health problems, but also in various fields such as social, mental, economic, including quality of life.Various ways of preparation for improvement Improving the quality of life after a pandemic includes a health literacy approach, nutrition, and a holistic approach.For this reason, the ICHWB 2022 international seminar focuses on health recovery in improving the quality of life after a pandemic from the point of view of health literacy, nutrition...
Suami Jembatan Menuju Surga
Suami, bagaimana pun tegapnya menghadapi dunia, di depan istri ia adalah pria yang sering kali terpeleset memaknai kata demi kata sang istri. Dan istri, betapa pun cerewetnya ia di hadapan suami, sebetulnya adalah wanita yang ingin terus memastikan pria di sampingnya nyaman bersamanya. Komunikasi dalam pernikahan butuh seni, dan kami di sini menulis banyak hal sepele dalam keseharian untuk berbagi rahasia bahwasanya kami para istri hanya memiliki satu mimpi sederhana, mencari keridhaan suami, surga kami saat ini. Kami belajar dalam tiap kisah yang tertulis, kami merasakan dinamikanya berumah tangga dalam tiap kata dan tanda baca. Satu yang pasti, bahwa selalu ada langkah selanjutnya saling introspeksi dan menyadari. Dunia pernikahan memang harus banyak diisi dengan saling belajar, untuk menambah cadangan maklum dan sabar. Jadi, siapa bilang menikah itu akhir dari perjuangan merebut hati pasangan, justru menjadi awal menapak titian di jalan yang saling membahagiakan.
Physical Health, Mental Health, and Human Well-Being in the Age of AI
Amidst the complexities of modern life, the importance of human well-being in its various dimensions is a continual priority. As artificial intelligence (AI) becomes a key influence in nearly every facet of modern life, it raises essential questions about the current and future state of human health and well-being. While AI has the potential to revolutionize healthcare, enhance mental health support, and improve overall quality of life, it also presents challenges regarding privacy, ethical considerations, and the impact of automation on human relationships and mental health. Navigating these opportunities and concerns requires a balanced approach to ensure that technological advancements al...
The Palgrave Handbook of Service Management
This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Beginning with defining service as a perspective on value creation, and service management as “a set of organizational competencies for enabling and realizing value creation through service,” it then moves on to follow the evolution of service research. From there, the book is structured into six main themes: perspectives on service management; service strategy; service leadership and transition; service design and innovation; service interaction; quality and operations; and service management and technology. This book is valuable reading for academics, lecturers, and students studying service management, operations management, and service research.
Smart Trends in Computing and Communications: Proceedings of SmartCom 2020
This book gathers high-quality papers presented at the International Conference on Smart Trends for Information Technology and Computer Communications (SmartCom 2020), organized by the Global Knowledge Research Foundation (GR Foundation) from 23 to 24 January 2020. It covers the state-of-the-art and emerging topics in information, computer communications, and effective strategies for their use in engineering and managerial applications. It also explores and discusses the latest technological advances in, and future directions for, information and knowledge computing and its applications.
