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Students of public administration, public policy, and nonprofit management require a strong foundation in how government and NGOs are connected with information technology. Whether simplifying internal operations, delivering public-facing services, governing public utilities, or conducting elections, public administrators must understand these technological tools and systems to ensure they remain effective, efficient, and equitable. This innovative textbook is designed for students of public affairs at every level who need to know and understand how technology can be applied in today’s public management workplace. The book explores the latest trends in technology, providing real-life examp...
With billions of dollars being spent every year by governments around the world, the field of eHealth provides great hope in providing citizens with access to health information as never before, to streamline the very process of healthcare delivery through better use of cutting-edge technology and to reduce costs through the efficiencies of technology applications. This book contains an enlightened collection of information written by 24 practitioners and researchers around the globe. This book is not designed to be a how-to manual; instead, it was designed to offer insights as to the issues of the day and how various governments, institutions, and businesses are developing creative solutions utilizing the latest in technology.
As its title implies, this book provides an optimistic vision through a series of thoughtful, if not a provocative collection of writings from those closest to the system. No discussion regarding the digital revolution in higher education is complete without taking into account the viewpoints of the innovators, the faculty, the students, the chief information officer, and the administration. Higher education has come under increasing scrutiny as never before due to rising costs, changes in future job requirements, and new forms of learning opportunities offered by non-traditional companies and institutions. The Digital Revolution in Higher Education is all about the changes regarding the adv...
This book lays out an impressive, well-articulated set of trends that have affected or will soon affect local governments throughout the nation through technology. Amazingly, as Dr. Shark points out, all of this massive change has occurred within the past 12 years. While technology trends continue to play out in the local government realm, public managers, mainly city and county managers and assistant city and county managers, have experienced quite a number of challenges in navigating the brave new world. Dr. Shark chose local governments as the primary focus because their jurisdictions are where most innovation and experimentation takes place. Despite its focus, this book should be especially helpful to state governments, and perhaps federal agencies, trying to better understand the challenges local governments face. The Seven Trends that will Transform Local Government through Technology is a must-read for all public managers who are seeking answers about how all the pieces fit together and, as importantly, why. No other book on this subject lays it out as convincingly as this one.
This a must-read for all managers seeking to better understand the latest trends and practices in the public technology field and how the issue of governance and technology leadership can best be addressed. Do not be fooled by the term “CIO Leadership” in the book's title, as this book is as much about public safety communication leadership as it is about technology and the evolving nature of governance. Technology, regardless of its sophistication, is nothing more than a set of tools requiring some form of leadership to take advantage of what it does and how it can be best used. Someone, however qualified and regardless of rank and title in the public safety organization or government s...
Ancient Rome and Athens were once considered by every indication, great cities! European cities have endured a number of long wars that nearly destroyed them permanently. In the U.S., the City of San Francisco was nearly wiped out by the earthquake of 1906 and in 1871 the City of Chicago was nearly destroyed by fire. In nearly every case, these major cities were able to recover, rebuild, transform, making them stronger and more resilient. Today the so-called "smart cities" movement is based in part on the confluence of new technologies, economic growth, a re-evaluation of quality of life factors, as well as the resurgence of interest in cities across the globe. For example, only recently hav...
This is the updated, second edition where 85 percent of content is completely revised or new. The book takes a comprehensive look at the essential elements of CIO Leadership for cities and counties. The 30 chapter book covers leadership, strategic planning, technology practices, innovation, cyber security, cloud services, civic engagement, digital ethics, as well as human resources and the future. While a number of books have been published that target the CIO and technology in general, this book was developed exclusively to meet the needs and interests of local government officials. The book is written by leading experts and practitioners from the government and private sectors. With the broad overview of topics that the book addresses, and because it is written in a non-technical manner, the book appeals to a wide number of individuals with an interest in and responsibility for technology programs in the public sector.
The book is a collection of thoughts and applications from among practitioners and thought leaders around the globe who examine how technology can better serve citizens.
Government and governance will be very different in the future than anticipated by the literature in the field.