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Latin Americans in London
This book explores the life stories of Latin American immigrants living in London. Through a critical analysis of their discourses in various contexts, this book provides insights into representations of migration and processes of exclusion among co-ethnics. Ideologies of language, neoliberalism and social class intersect with such constructs as gender, race and ethnicity as the participants categorise other Latin Americans and themselves in the social spaces that they have cohabitated. It is a timely work for those interested in the history of Latin America, its people in diaspora, social inequality and the interrelationship between language and identity in a context of mobility.
Managing Hospitality Organizations
Introduction to Hospitality Management: Creating Excellent Guest Experiences, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael Sturman emphasize the critical importance of focusing on the guest and creating an unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. Included with this title: LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.
Police Powers II
Appropriate for the Police Powers II course within the Ontario Police Foundations training program in colleges. Police Powers II is a continuation of Police Powers I. Its focus is on police governance and accountability issues related to the Police Services Act, police complaints, First Nations policy and management and labour issues. Use of force theory, law and other legal issues related to the use of force are also covered.
Canadiana
None
Le recrutement
Les nouveaux standards pour un recrutement performant et humanisé L'ouvrage de référence pour réussir vos recrutements. Complet : toutes les étapes du processus de recrutement - analyse de poste, sourcing, évaluation, décision
Commonwealth Universities Yearbook
A directory to the universities of the Commonwealth and the handbook of their association.
RADAR
None
A Selected Guide to the Literature of the Flowering Plants of Mexico
This bibliography is a guide to the literature on Mexican flowering plants, beginning with the days of the discovery and conquest of Mexico by the Spaniards in the early sixteenth century.
