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Academic scholars find themselves confronted with a formidable challenge: staying abreast of the ever-evolving landscape of Artificial Intelligence(AI). The intricate interplay between AI and its profound impact on various facets of society, including customer engagement, remains an enigma for many. This knowledge gap not only hampers their ability to contribute meaningfully to their fields but also leaves them trailing behind the dynamic developments taking place in industries worldwide. As AI continues to reshape the business environment, it becomes imperative for academia to bridge this chasm between theory and practice. Leveraging ChatGPT and Artificial Intelligence for Effective Customer Engagement is an effective solution to the pressing problem at hand. With meticulous clarity, it unravels the complexities of ChatGPT, an innovative AI technology, and its revolutionary potential in the realm of customer engagement. It offers a lifeline to academic scholars seeking to navigate the uncharted territory of AI, providing them with an in-depth understanding of how ChatGPT can reshape customer interactions.
This proceedings book is the fourth edition of a series of works which features emergent research trends and recent innovations related to smart city presented at the 5th International Conference on Smart City Applications SCA20 held in Safranbolu, Turkey. This book is composed of peer-reviewed chapters written by leading international scholars in the field of smart cities from around the world. This book covers all the smart city topics including Smart Citizenship, Smart Education, Smart Mobility, Smart Healthcare, Smart Mobility, Smart Security, Smart Earth Environment & Agriculture, Smart Economy, Smart Factory and Smart Recognition Systems. This book contains a special section intended for Covid-19 pandemic researches. This book edition is an invaluable resource for courses in computer science, electrical engineering and urban sciences for sustainable development.
Information Logistics for Organizational Empowerment and Effective Supply Chain Management delves into the profound impact of information technology on modern businesses and supply chains. As the world becomes increasingly reliant on the virtuous triangle of the Internet of Things (IoT), big data, and artificial intelligence (AI), industries face both challenges and opportunities. This book explores the multifaceted effects of information logistics on supply chain performance, considering various dimensions and key indicators. With a focus on empowering supply chains, the book uncovers procedures and tools that can enhance the intelligence, security, flexibility, agility, and efficiency of l...
The convergence of modern technology and social dynamics have shaped the very fabric of today’s organizations, making the role of Business Intelligence (BI) profoundly significant. Data-Driven Business Intelligence Systems for Socio-Technical Organizations delves into the heart of this transformative realm, offering an academic exploration of the tools, strategies, and methodologies that propel enterprises toward data-driven decision-making excellence. Socio-technical organizations, with their intricate interplay between human and technological components, require a unique approach to BI. This book embarks on a comprehensive journey, revealing how BI tools empower these entities to deciphe...
The complexity of managing and modeling various systems, from social networks to educational institutions and technical systems, has reached unprecedented levels. Traditional approaches struggle to keep pace with the dynamic nature of these challenges, leaving scholars, educators, and professionals searching for innovative solutions. This growing problem calls for a comprehensive guide to harnessing the potential of digital technologies for effective modeling and management. Educational Perspectives on Digital Technologies in Modeling and Management is a groundbreaking book that addresses the pressing need for modern solutions to keep up with the evolving challenges of modeling systems. This...
In the digital transformation era, integrating business intelligence and data analytics has become critical for the growth and sustainability of industrial organizations. However, with this technological evolution comes the pressing need for robust cybersecurity measures to safeguard valuable business intelligence from security threats. Strengthening Industrial Cybersecurity to Protect Business Intelligence delves into the theoretical foundations and empirical studies surrounding the intersection of business intelligence and cybersecurity within various industrial domains. This book addresses the importance of cybersecurity controls in mitigating financial losses and reputational damage caus...
Today, the convergence of Artificial Intelligence (AI) and Big Data has revolutionized industries worldwide, driving business growth and reshaping societies. While these technologies have yielded remarkable benefits, many developing countries face challenges in harnessing their potential due to inadequate data collection and availability. Emerging Advancements in AI and Big Data Technologies in Business and Society delves into the profound impact of AI and Big Data on the digital landscape and their transformative influence on social, economic, and political spheres. With a historical overview of AI's evolution and its operational definition, this book explores interconnected subfields such ...
Today, the convergence of cutting-edge algorithms and actionable insights in business is paramount for success. Scholars and practitioners grapple with the dilemma of optimizing data to drive efficiency, innovation, and competitiveness. The formidable challenge of effectively harnessing the immense power of intelligent optimization techniques and business analytics only increases as the volume of data grows exponentially, and the complexities of navigating the intricate landscape of business analytics becomes more daunting. This pressing issue underscores the critical need for a comprehensive solution, and Intelligent Optimization Techniques for Business Analytics is poised to provide much-n...