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Nearly everyone within a company is involved in selling at one level or another. Yet, the majority of those people are not professional frontline salespeople – they have never received any training in selling or in dealing with customers. As a result, opportunities are missed and, worst, you may even have wrecked the relationship with the customer for the long term. Selling Skills for Complete Amateurs presents a set of basic skills for selling, aimed exclusively at those people who have never been trained in the art of selling. Based on the successful courses which the author has been running for over ten years for beginners in sales, this book is intended to enable anyone to make a sound...
Spiders, death, dentists, snakes and flying are in the list of the top ten fears of businesspeople (Book of List). But the top position is held by “public speaking”. So great is this fear that most businesspeople have a single objective: to get off the platform as soon as possible. This book, based on a hugely successful course given to thousands of businesspeople, shows how anyone can speak with confidence to an audience of any size. Laced with humour and wit, the author emphasizes that you don’t have to be a brilliant orator to be an effective speaker in business. Simply being good is plenty, because 95% of all business presenters are so awful! 10 reasons you must buy this book and a...
Nearly everyone within a company is involved in selling at one level or another. Yet, the majority of those people are not professional frontline salespeople – they have never received any training in selling or in dealing with customers. As a result, opportunities are missed and, worst, you may even have wrecked the relationship with the customer for the long term. Written in a quick-read and practical way, this book presents a set of simple, basic skills for selling, aimed exclusively at those people who have never been trained in the art of selling. Based on the successful courses which the author has been running for over ten years for beginners in sales, this book is intended to enable anyone to make a sound contribution to the overall sales process.
Whether you know it or not, negotiations are constantly taking place and thus form a critical part of work life. Negotiation is relevant to discussions between colleagues, people who do not know each other, in the same organisation or different ones and between people of different experience, background, nationality and outlook. The negotiating process involves balancing matters between two parties so that you not only get what you want, but get what you want in the best possible way. It is the art of concluding a deal, and the arrangement of all the elements that constitute that deal; the terms and conditions for instance in some business deals. It is a form of communication and, as such, it is an interactive process. This book sets out the essentials – what really matters – about the process. It examines the core techniques and practical, proven approaches that provide a basis for undertaking negotiation, and aims to make them understandable and manageable to use so that you can quickly put your rookie status behind you.
Cold calling – making contact with strangers – is the biggest fear confronting businesspeople, especially those who work in sales and marketing. “Put me in front of a customer and I can persuade them to buy anything … just don’t ask me to cold call!!” Yet cold calling is unavoidable and something which has to be done (and not just in sales and marketing) if you are to sell and make people aware of your business. This book, based on a very successful course given to thousands of people, shows the art and science of making first contact with complete strangers. The secret is in the preparation and approach, rather than having the gift of the gab, that will enable even yellow-bellie...
It is 1990, Seattle is booming and the AIDS epidemic rages. Avery Willard, a divorced commercial real estate broker at the peak of his career keeps his awareness of others, and himself, locked down. When the consequences of his adolescent behavior snap the lock he is forced to confront his contradictions and awakening consciousness. This fast moving yet character driven novel centers on relationships among men: personal, professional, and most poignantly, between four generations of fathers and sons. It is also about men and women, power and sex, and money. As Avery struggles with his demons the mood is dark, but humor and insight never fail to illuminate this story about men’s humanity, and the empathy and compassion they cloak from others, and themselves.
Unless you are CEO then you, along with everyone else in an organisation, , will have a boss. But as we all know, bosses can be from hell! Assuming things are not that bad, realistically your job is not to do as you are told and keep your head down. It is to work towards a situation where the relationship and way of working between the two of you benefits both; and to do so actively. This book is designed to help you make that happen. It will enable you to create a relationship with your boss as something that can potentially help you do a good job and to meet specific job objectives. Moreover, you do not succeed just by working for a boss; you must also work with your boss. The book provides advice and tips on collaborating and working in parallel with your boss.
An inside look at the shocking decline of Reuters. * Features exclusive interviews with Reuters staffers, competitors,and clients * Written by two former Reuters journalists * Examines one of the biggest stories in recent journalism history
Whether you're new to sales or have at least one year's experience in selling, this book will leapfrog your selling skills and understanding of sales techniques to a more sophisticated, satisfying and more genuinely customer and client-oriented level. If you're more experienced, then this book provides a comprehensive refresher which uses fresh insights, the latest ideas and practical useable tools like checklists to help you sell more and sell better. Fully reference and researched, The Art of Influencing and Selling covers: The psychology of selling a product or service; the sales pipeline and how to ensure it's realistic; making an effective sales presentation; up-selling, cross-selling, ...
Gillian thought she had been abducted by aliens. Even her husband thought she was insane. The world was never the same again. This is the story of one man's struggle against his past, present and a future that even he could not have believed possible. In June 2007, Peter Flynn's life was turned upside down. Follow him from London to California as he tries to discover the truth.