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The Conversational Firm
How social media is changing the corporate world
The Conversational Firm
A fast-growing social media marketing company, TechCo encourages all of its employees to speak up. By promoting open dialogue across the corporate hierarchy, the firm has fostered a uniquely engaged workforce and an enviable capacity for change. Yet the path hasn't always been easy. TechCo has confronted a number of challenges, and its experience reveals the essential elements of bureaucracy that remain even when a firm sets out to discard them. Through it all, TechCo serves as a powerful new model for how firms can navigate today's rapidly changing technological and cultural climate. Catherine J. Turco was embedded within TechCo for ten months. The Conversational Firm is her ethnographic an...
India Before Europe
The first survey of the political, economic, religious and cultural landscapes of medieval India.
Behind the Screen
An eye-opening look at the invisible workers who protect us from seeing humanity’s worst on today’s commercial internet Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms: enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material—sometimes thousands of items per day. Sarah T. Roberts, an award-winning social media scholar, offers the first extensive ethnographic study of the commercial content moderation industry. Based on interviews with workers from Silicon Valley to the Philippines, at boutique firms and at major social media companies, she contextualizes this hidden industry and examines the emotional toll it takes on its workers. This revealing investigation of the people “behind the screen” offers insights into not only the reality of our commercial internet but the future of globalized labor in the digital age.
Harvard Square
“Harvard Square isn’t what it used to be.” Spend any time there, and you’re bound to hear that lament. Yet people have been saying the very same thing for well over a century. So what does it really mean that Harvard Square—or any other beloved Main Street or downtown—“isn’t what it used to be”? Catherine J. Turco, an economic sociologist and longtime denizen of Harvard Square, set out to answer this question after she started to wonder about her own complicated feelings concerning the changing Square. Diving into Harvard Square’s past and present, Turco explores why we love our local marketplaces and why we so often struggle with changes in them. Along the way, she intro...
Crisis and Recovery
During the ongoing global financial crisis, a lack of moral and ethical leadership in society has been exposed. The Most Reverend Rowan Williams, Archbishop of Canterbury and Larry Elliott, The Guardian , bring together their thoughts on the issues of ethics and morality in business, with contributions from leading business figures.
The Daughters of Yalta
The untold story of the three intelligent and glamorous young women who accompanied their famous fathers to the Yalta Conference in February 1945, and of the conference's fateful reverberations in the waning days of World War II.
Doormen
Little fascinates New Yorkers more than doormen, who know far more about tenants than tenants know about them. Doormen know what their tenants eat, what kind of movies they watch, whom they spend time with, whether they drink too much, and whether they have kinky sex. But if doormen are unusually familiar with their tenants, they are also socially very distant. In Doormen, Peter Bearman untangles this unusual dynamic to reveal the many ways that tenants and doormen negotiate their complex relationship. Combining observation, interviews, and survey information, Doormen provides a deep and enduring ethnography of the occupational role of doormen, the dynamics of the residential lobby, and the ...
The Berlin-Baghdad Express
The modern Middle East was forged in the crucible of the First World War, but few know the full story of how war actually came to the region. As Sean McMeekin reveals in this startling reinterpretation of the war, it was neither the British nor the French but rather a small clique of Germans and Turks who thrust the Islamic world into the conflict for their own political, economic, and military ends. The Berlin-Baghdad Express tells the fascinating story of how Germany exploited Ottoman pan-Islamism in order to destroy the British Empire, then the largest Islamic power in the world. Meanwhile the Young Turks harnessed themselves to German military might to avenge Turkey’s hereditary enemy,...
The Golden Shovel Anthology
“The cross-section of poets with varying poetics and styles gathered here is only one of the many admirable achievements of this volume.” —Claudia Rankine in the New York Times The Golden Shovel Anthology celebrates the life and work of poet and civil rights icon Gwendolyn Brooks through a dynamic new poetic form, the Golden Shovel, created by National Book Award–winner Terrance Hayes. An array of writers—including winners of the Pulitzer Prize, the T. S. Eliot Prize, and the National Book Award, as well as a couple of National Poets Laureate—have written poems for this exciting new anthology: Rita Dove, Billy Collins, Danez Smith, Nikki Giovanni, Sharon Olds, Tracy K. Smith, Mark Doty, Sharon Draper, Richard Powers, and Julia Glass are just a few of the contributing poets. This second edition includes Golden Shovel poems by two winners and six runners-up from an international student poetry competition judged by Nora Brooks Blakely, Gwendolyn Brooks’s daughter. The poems by these eight talented high school students add to Ms. Brooks’s legacy and contribute to the depth and breadth of this anthology.
