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Organizational success depends on the continuous improvement of staff performance at al levels. People constitute the real competitive advantage in business and industries of all types. Enhancing the performance of your people and ultimately your organization depends on the continuous improvement of staff at all levels. An effective Performance Management system is essential to help employees perform at their best and align their contributions with the goals, values, and initiatives of the organization. Performance Management presents managers and supervisors with a clear model they can follow to plan, monitor, analyze, and maintain a satisfying process of performance improvement for their s...
Managing in today?s complex workplace demands a new type of leadership. Twenty-first century managers must lead as visionaries and entrepreneurs, mentors and change agents, team builders and servant-followers. To succeed, today?s managers must increase competitive advantage, improve customer service, nurture a diverse workplace and meet unprecedented global, ethical, and business challenges. Leadership success depends on developing and using the skills that move organizations and people forward toward these common goals and objectives. The fourth edition of Leadership Skills for Managers delivers the knowledge, skills and guidance managers require to become twenty-first century leaders.
Organizational change can be difficult. The ability to manage change has become a key competency for those seeking to enhance either personal or corporate efficiency and effectiveness. Planning and Managing Change provides a structured and practical approach to dealing with change. This book teaches the importance of proactively managing change and avoiding the knee-jerk reactions that undermine efforts to deal with the organizational and human issues that accompany change. Readers will learn how to: • Manage the process, content and human dynamics of change • Help others move successfully through the change process • Diagnose the impact of change • Identify how to engage the support of others • Determine key success factors for evaluating change effectiveness • Monitor change implementation • Plan and manage change to enhance adaptability and ensure continuous learning. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
How to keep a person or team on track and work well with diverse personalities. By definition, a facilitator is a person who makes things easy. But if you sometimes find the role to be tough—mainly because you're a manager, not a professional facilitator—this targeted book provides all the help you need. It teaches you the skills needed to keep a person, group, or team on track, and it shows you how to work well with diverse personalities. Designed for general managers whose time is at a premium, the book presents a six-step process and tools that you can apply in any situation—whether you're facilitating a short-term problem-solving session or a multi-year strategic planning project. ...
Learn how to start new employees off on the right foot. Checklists and exercises show managers and supervisors how to create a motivating climate for new hires. Readers learn how to develop and implement a customized orientation plan for new employees (both salaried and hourly).
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The Culture Code: Cracking The HR Code For Success
Organizational success depends on the continuous improvement of staff performance at al levels. People constitute the real competitive advantage in business and industries of all types. Enhancing the performance of your people and ultimately your organization depends on the continuous improvement of staff at all levels. An effective Performance Management system is essential to help employees perform at their best and align their contributions with the goals, values, and initiatives of the organization. Performance Management presents managers and supervisors with a clear model they can follow to plan, monitor, analyze, and maintain a satisfying process of performance improvement for their s...
Student Success helps students develop positive behaviors that will lead to success in college and beyond. The book provides a practical framework, how-to exercises, a behavioral observation measurement system, behavioral profiles, self-tests, and a behavioral change methodology for individuals, families, and schools seeking to establish, assess, and improve behavioral performance. It introduces students to the 5C Elements of Behavior: Communication, which conveys appropriateness; Choice, which conveys judgment; Caring, which conveys concern for others; Commitment, which conveys duty; and Coping, which conveys fortitude. These five elements are the core to understanding how students can monitor, measure, and modify their behavior to reach their academic—and ultimately life—goals. Down-to-earth and practical, the book emphasizes real-life situations that all students face, offering them the opportunity to weigh the best solutions for any problem they encounter.