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The KM Cookbook
The KM Cookbook serves up a menu of success stories and strategies for organizations wanting to know more about Knowledge Management Standard ISO30401 – whether they intend to pursue certification, or simply seek to use it as a framework to review their existing programme and strategy. The arrival of an internationally agreed standard and vocabulary, imbues fresh professional credibility to the field of Knowledge Management. Moving it on from a street food market of disparate approaches, it provides knowledge managers with a brand-new kitchen, and a moment during which they can pause and consider the service that they provide to their organisations. The KM Cookbook uses the metaphor of the...
Auditing The Lessons Architecture
In ADB, and most likely in other development agencies, the construction of knowledge is rarely examined and there has been a dire absence of work to find out what helps or hinders the transfer of knowledge through evaluation studies. Auditing the Lessons Architecture brings to light the contribution that knowledge audits can make to organizational learning and organizational health, notwithstanding the psychological and social barriers that organizational culture can throw up. With deserved emphasis on the organizational context for learning, this booklet shows with a real life example how knowledge audits open opportunities in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, and knowledge capture and storage. The knowledge audit methodology described in the booklet can support systematic identification and analysis of knowledge needs, products and services, flows, uses, users, and gaps from the perspective of learning lessons, necessary to tie in with the departments audiences.
Learning in Development
Learning in Development tells the story of independent evaluation in ADB from its early years to the expansion of activities under a broader mandate points up the application of knowledge management to sense making, and brings to light the contribution that knowledge audits can make to organizational learning. It identifies the 10 challenges that ADB must overcome to develop as a learning organization and specifies practicable next steps to conquer each. The messages of Learning in Development will echo outside ADB and appeal to the development community and people having interest in knowledge and learning.
Troll Factories
Many Americans became aware of Russia's web brigades during the 2016 presidential election, during which allegations of Russian interference came to light. However, Russia's history of online meddling extends back to the early 2000s and far beyond just the United States. This volume explores the little known history of Russia's troll factories and the role they have played in various political movements and events, as well as the factors that enabled this interference and the possible means of combatting it.
Learning Through Knowledge Management
'Learning through Knowledge Management' provides an insightful overview of the main issues integrating learning and Knowledge Management. It offers a rich resource of case examples that highlight Knowledge Management in practice. The text explores and defines learning and Knowledge Management concepts, and deals with the elements that play an important part in determining implementation success in the organization. The chapters present a managerially oriented discussion of the following key areas: * The role of processes in managing knowledge * The behavioural side of Knowledge Management * Leadership reflexes for knowledge management success * The key features of Information Technology required for Knowledge Management * The future of Knowledge Management as part of organization management. There are many case studies which include: British Airways BP Amoco Ford Hewlett Packard Xerox Swedish Police IBM The case studies encompass a diverse and broad range of sectors, maturity of practice, problems and approaches to Knowledge Management.
Capacity Development in Practice
First Published in 2010. Routledge is an imprint of Taylor & Francis, an informa company.
Manage Team Effectiveness
This learner guide will help you learn about the requirements and procedures to lead teams in the workplace and to actively engage with the management of the organisation.
Knowledge Works
Knowledge Works is a handbook full of ideas to help you draw on people's knowledge to keep ideas fresh, reduce waste, and build competence and capability. You can either dip into it according to your needs, or work through it in a more systematic way to create a plan to improve your organization's performance. "Knowledge Works is a very practical book that provides proven solutions for important knowledge-related problems in organizations including: how to convince managers that knowledge is important, how to create a knowledge-sharing culture, and how to improve the quality of conversations. A must-read for all managers of knowledge-intensive organizations." Daan Andriessen, Professor of In...
LEARNING TO FLY: PRACTICAL KNOWLEDGE MANAGEMENT FROM LEADING AND LEARNING ORGANIZATIONS (With CD )
Market_Desc: · Chief Knowledge Officers· Managers· Executives· Team Leaders About The Book: Learning to Fly, 2nd Edition is a timely new edition of the best-selling knowledge management book. It gives the latest thinking on how to put theory into practice, sharing the tools used and the experience and insights gained by two leading knowledge management practitioners. Not only does it include the ground-breaking information and feedback from the 1st Edition, but incorporates new material on implementation and best practice, including a CD-ROM with KM tools and exercises.
Lost Knowledge
Executives today recognize that their firms face a wave of retirements over the next decade as the baby boomers hit retirement age. At the other end of the talent pipeline, the younger workforce is developing a different set of values and expectations, which creates new recruiting and employee retention issues. The evolution from an older, traditional, highly-experienced workforce to a younger, more mobile, employee base poses significant challenges, particularly when considered in the context of the long-term orientation towards downsizing and cost cutting. This is a solution-oriented book to address one of the most pressing management problems of the coming years: How do organizations transfer the critical expertise and experience of their employees before that knowledge walks out the door? It begins by outlining the broad issues and providing tools for developing a knowledge-retention strategy and function. It then goes on to outline best practices for retaining knowledge, including knowledge transfer practices, using technology to enable knowledge retention, retaining older workers and retirees, and outsourcing lost capabilities.
