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Lost Knowledge
Executives today recognize that their firms face a wave of retirements over the next decade as the baby boomers hit retirement age. At the other end of the talent pipeline, the younger workforce is developing a different set of values and expectations, which creates new recruiting and employee retention issues. The evolution from an older, traditional, highly-experienced workforce to a younger, more mobile, employee base poses significant challenges, particularly when considered in the context of the long-term orientation towards downsizing and cost cutting. This is a solution-oriented book to address one of the most pressing management problems of the coming years: How do organizations transfer the critical expertise and experience of their employees before that knowledge walks out the door? It begins by outlining the broad issues and providing tools for developing a knowledge-retention strategy and function. It then goes on to outline best practices for retaining knowledge, including knowledge transfer practices, using technology to enable knowledge retention, retaining older workers and retirees, and outsourcing lost capabilities.
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Thinking for a Living
Knowledge workers create the innovations and strategies that keep their firms competitive and the economy healthy. Yet, companies continue to manage this new breed of employee with techniques designed for the Industrial Age. As this critical sector of the workforce continues to increase in size and importance, that's a mistake that could cost companies their future. Thomas Davenport argues that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy--and, so, they require different management techniques to improve their performance and productivity. Based on extensive research involving over 100 companies and more than 600 kno...
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Ignorance
A rich, wide-ranging history of ignorance in all its forms, from antiquity to the present day A Seminary Coop Notable Book of 2023 "Ignorance: A Global History explores the myriad ways in which 'not-knowing' affects our lives, sometimes for good, sometimes for ill."--Michael Dirda, Washington Post Throughout history, every age has thought of itself as more knowledgeable than the last. Renaissance humanists viewed the Middle Ages as an era of darkness, Enlightenment thinkers tried to sweep superstition away with reason, the modern welfare state sought to slay the "giant" of ignorance, and in today's hyperconnected world seemingly limitless information is available on demand. But what about th...
Unfinished Work
"The forces driving the first decades of the 21st century--globalization, technology, and unprecedented wealth mixed with jarring economic instability--are pushing the day of retirement later and later in life. The era of the aging worker is here. From the rice paddies of Japan to the heart of the American rust-belt, veteran international correspondent Joseph Coleman takes readers inside the lives of aging workers, exploring the factories, offices, and fields where they toil and the societies in which they live, giving the reader a front-row seat to the global older worker revolution. Profiles of individuals bring to life Coleman's exploration of how the United States--along with many countr...
Knowledge Management in Tourism Industry
Introduction to Research: As the Title of the research itself indicates that the research is into the study of Knowledge managements inputs, building KM* perspectives specifically into the challenging service sector- Indian tourism and would lead into KM applications and implements and its impact on service management in general. The research has been conducted at Mysore - one of the world famous tourist destination in Karnataka to have the study based on international customer base .The study would like to assess the level of awareness, understanding of the importance of KM, the level of implementation ( with or without technology support) which can be used as a strategic HR tool in the hands of tourism players and their employees especially those in hospitality industry like five star hotels, resorts with their add on services like guides, tourist cabs, vans, buses etc.. to deliver world class customized services to capture bigger market and market themselves through word of mouth – brand building to the remote corner of the world.
Annual Review of Gerontology and Geriatrics, Volume 25, 2005
This volume of the Annual Review of Gerontology and Geriatrics helps readers see the local problem and concern of aging as a global epidemic affecting all areas of the health care workplace. It is written for expert administrative leaders and policymakers who can help make a difference at both local and regional levels.
