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Leading Transformational Change: Working with Uncertainty and Navigational Principles offers an examination of how best to manage organisational change in tumultuous times. Using the metaphor of ‘navigating in uncertain waters’, the book is a unique and accessible introduction to the area of leading and managing change. Readers are equipped with tools such as practical exercises and opportunities to reflect, allowing them to assess and enact positive change. Stories and real-life examples from the sea offer lively ways to apply theory to practice. The authors examine why so often transformational change fails and how to break free of these negative patterns of behaviour. The chapters provide a deep understanding of navigational principles and step by step show how to apply this understanding to various contexts of change. Topics cover situational analysis, best managerial practice, planning, leading change, and unexpected events. Student learning is supported and reinforced with in-text reflections, discussion questions, and learning checks.
This little book is full of stories about people and businesses that cause customers to fall in love--tales brought together in order that they may serve as an inspiration to raise standards of customer service throughout the U.K.
A stunning collection of images showcasing the county of Yorkshire in all its glory.
It is all too easy to discuss organizational change in abstraction, particularly when you are dealing with large corporations with wide product ranges across global markets. But somewhere within these structures there are people, and it is often the human aspects of change that are the most difficult to manage. Martin Orridge's guide explores these aspects and explains how we, as leaders, can help everyone cope with change and in turn ensure our organization's long-term survival. The main parts of Change Leadership are based on the author's research and include models, advice and exercises for understanding and enabling personal and organizational change. To further assist you, Chapter 3 con...
Commanded by the controversial Major-General Ivo Thomas, the 43rd (Wessex) Division was branded the Fighting Yellow Devils’ out of respect by its Wehrmacht and Waffen SS opponents. The 43rd’s distinctive divisional badge of a golden Wyvern — half-serpent half-dragon — was to be seen in all the ferocious battles in Normandy, the Low Countries and Germany between June 1944 and May 1945. They suffered 12,500 casualties including 3,000 killed in action. The 43rd had its roots firmly in the West of England, drawing its infantry battalions from the county regiments of Cornwall, Dorset, Hampshire, Somerset, Wiltshire and Worcester, with occasional reinforcements during the Normandy campaign...
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The human love of novelty and desire to make one place look like another, coupled with massive increases in global trade and transport, are creating a growing economic and ecological threat. The same forces that are rapidly "McDonaldizing" the world's diverse cultures are also driving us toward an era of monotonous, weedy, and uniformly impoverished landscapes. Unique plant and animal communities are slowly succumbing to the world's "rats and rubbervines" -- animals like zebra mussels and feral pigs, and plants like kudzu and water hyacinth -- that, once moved into new territory, can disrupt human enterprise and well-being as well as native habitats and biodiversity. From songbird-eating sna...
Conor Mark Jameson has spent most of his life exploring the natural environment and communicating his enthusiasm for it to family, friends and, more recently, readers of a range of newspapers and magazines. Shrewdunnit brings together the best of these dispatches, alongside unpublished essays, in a poetic and evocative journal that inspires and delights. Jameson’s prose is fresh and in places irreverent, with a hint of mischief and a dash of wit. From his back door to the peaks of New Zealand and the swamp forests of the Peruvian Amazon, he carries on the biogumentary style he perfected in his earlier books showing – never telling – how to bring nature and conservation home. He may jus...
This definitive survey reveals the changing nature of our wildlife, why we should be concerned, and what we can do about it.
This book describes how the various alien reptiles and amphibians now living in the wild throughout the world were first introduced, how they subsequently became naturalized, their present distribution and status in those countries to which they were introduced, and their ecological and socio-economic impact on the native biota and local economies. Many species have had a more or less neutral impact, being neither beneficial nor harmful. However, several have had a positive ecological or socio-economic impact, while some such as the cane toad, have had an extremely destructive effect.The criteria for inclusion of a species are that it should have been imported from its natural range to a new country by human agency--either accidentally or deliberately--and that it should currently be established in the wild in self-maintaining and self-perpetuating populations unsupported by and independent of mankind.