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Managing Partner's report, The Client Management Toolkit for Law Firms, looks at four core areas of client management: Client strategy; business development; fees; and client relationships.
The follow-on to the bestselling Time to Think and Living with Time to Think. - 'As we make sense of change in the 21st century, a deep understanding of the Thinking Environment should be part of every leadership development programme. It intrinsically values the contribution and humanity of each person, and drives team effectiveness. Its power is evident in higher quality relationships, as well as in shorter, smarter meetings. Bravo!' - Rosemary Grant, Statutory Director, Johnson & Johnson Medical UK The quality of everything we do depends on the quality of the thinking we do first. The leaders, professionals, parents and teachers who understand this are at the top of their fields and inspi...
This practical guide argues that both mentor coaching and supervision be mandated by the professional coaching bodies as part of coaches’ continuous professional development. Mentor coaching is not just for those coaches seeking a credential: it is for lifelong professional development for every coach, at every level of the profession. You are the best coaching tool there is. Tools need to be oiled, sharpened, repaired and protected to keep them in tip top condition. That’s what mentor coaching and supervision do – they keep coaches sharp and fit for purpose. The reader will learn how to develop as a coach using mentor coaching, as well as how to develop as a mentor coach, to support other coaches to develop. Clare Norman explains what mentor coaching is, why it is so important and the competencies for mentor coaching. How coaches show up in the room is more important than how much we know about the theory behind coaching. Clare Norman’s concise book is important reading for all practising coaches, as well as coaches and mentor coaches in training.
"What drives someone to commit an act of terrible violence? Drawing from her thirty years' experience in working with people who have committed serious offenses, Dr. Gwen Adshead provides fresh and surprising insights into violence and the mind. Through a collaboration with coauthor Eileen Horne, Dr. Adshead brings her extraordinary career to life in a series of unflinching portraits. In eleven vivid narratives based on decades of providing therapy to people in prisons and secure hospitals, an internationally renowned forensic psychiatrist and psychotherapist demonstrates the remarkable human capacity for radical empathy, change, and redemption."--Provided by publisher.
Most people think they listen well, but they rarely do - not at this level. Listening this way is a radical act. The power of effective listening is recognised as the essential tool of good management. In this book, Nancy Kline describes how we can achieve this, and presents a step-by-step guide that can be used in any situation. Whether you want to have more productive meetings, solve business problems, create bold strategies, or build stronger relationships, this book offers you a new world of possibilities. From blue chip companies developing high-powered teams to individuals seeking personal growth, a Thinking Environment has come to mean transformation of the highest quality.
A TELEGRAPH BOOK OF THE YEAR A TIMES BOOK OF THE YEAR A WATERSTONES PAPERBACK OF THE YEAR 'Superbly told' Simon Heffer, Daily Telegraph 'A hamper of treats' Sunday Telegraph '[Grant employs] scholarship and depth of evidence' London Review of Books 'These tales of eleven trials are shocking, squalid, titillating and illuminating: each of them says something fascinating about how our society once was' The Times 'Deceptively thrilling' Sunday Times 'Excellent . . . Thomas Grant offers detailed accounts of eleven cases at the Old Bailey's Court Number One, with protagonists ranging from the diabolical to the pathetic. There is humour . . . but this is ultimately an affecting study of how the la...
“An unflinching depiction of dementia, old age and family relationships, and . . . of the wealth of secrets that relatives keep from each other.”—Emma Healey, #1 international bestselling author of Elizabeth is Missing We’re similar, he and I, for the first time—all the symptoms of grief with none of the emotion. It’s not that it doesn't hurt; I just haven't worked out how to mourn someone I hated. When Matt’s half-brother Alex dies, his father refuses to hold onto the memory of his favorite son’s death. It was hard enough the first time, but breaking his dad’s heart on a weekly basis is more than Matt can bear. Peter, Matt’s father, is terrified his dementia will let slip the secrets he’s kept for 35 years. Unable to distinguish between memory and delusion, he pursues one question through the maze of his mind: Where’s Alex? Faced with the imminent loss of his father, Matt is running out of time to discover the truth about his family. Tortured by his failing memory, Peter realizes that it’s not just the dementia threatening to open his box of secrets, but his conscience, too.