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How to use information and communication technologies in organizations and how to manage their impact has been the traditional domain of computer specialists and management consultants. The former have offered multiple ways to represent, model, and build applications that would streamline and accelerate data flows, while the latter have been busy linking the deployment of ICTs with strategy and the redesign of business processes. This book takes quite a different approach altogether. In a series of essays, Ciborra uses a string of metaphors -- such as Bricolage, Krisis, Gestell, etc. -- to place a concern for human existence and our working lives at the centre of the study of ICTs and their ...
Firms are investing considerable resources to create large information infrastructures able to fulfil their varied information-processing and communication needs. The more the drive towards globalization, the more such infrastructures become crucial. The 'wiring' of the corporation should be done in a way that is aligned with its corporate strategy -- it is global and generates value.This book presents six in-depth case studies of large corporations -- AstraZeneca, IBM, Norsk Hydro, Roche, SKF, and Statoil -- which offer a rich picture of the main issues involved in information infrastructure implementation and management. Far from being a linear process, the use of the information infrastru...
Despite the waves of re-engineering, there is still a gap between the opportunities offered by information technology and the progress of business transformation. New forms of information technology offer an increasing variety of network-based applications that range from groupware to electronic commerce, but its applications lack a sound understanding of the link between organizational processes, information and technology. This book provides a new set of concepts and methods to design new forms of business organizations around the latest network infrastructures. Professor Ciborra uses the principles of institutional economics to propose reforms of the relationships with suppliers, customers, strategic partners, and internal work organisation, based on a different mix of three basic organizational forms: teams, markets and hierarchies. Information technology can indeed be harnessed to shape businesses and markets so as to increase the transparency of markets, the agility of hierarchies, and the effectiveness and quality of the working life of teams.
"This book offers a new look at the latest research and critical issues within the field of information systems by creating solid theoretical frameworks and the latest empirical findings of social developments"--
Claudio Ciborra was one of the most innovative thinkers in the field of information systems. This book explains the intellectual contribution of Ciborra's work in a substantial introductory chapter, contains the most significant of his articles, and provides a sample of research that draws from his ideas.
This book explores a range of critical issues and emerging topics relevant to the linkages between information technologies and organizational systems. It encourages debate and opens up new avenues of inquiry in the fields of Information Systems, organization and management studies by investigating selected themes of growing research interest from multiple disciplinary perspectives such as organizational innovation and impact, information technology, innovation transfer, and knowledge management. The volume is divided into two sections, each of which focuses on a specific theme: ICT, organizational innovation and change; and ICT and knowledge management. The content of each section is based on a selection of the best papers (original double-blind peer-reviewed contributions) presented at the annual conference of the Italian chapter of the AIS, held in Genoa, Italy in November 2014.
Explores the challenges regarding risks and risk management related to the growing complexity of ICT solutions. This book draws upon theories of risk society and reflexive modernization, and uses various case studies to demonstrate efforts aimed at controlling and managing the complexities of various ICT solutions.
Contemporary scholarship and classic essays focus on the continuing crises in bureaucratic organizations and managerial authority. Rethinking and innovation in private, public, and nonprofit organizations emerge from case studies on schools, multicultural and feminist organizations, private corporations, environmental planning and regulation, alternative services, and attempts to "reinvent government." Author note: Frank Fischer teaches Political Science and Public Administration at Rutgers University and has published several books, including Technocracy and the Politics of Expertise and The Argumentative Turn in PolicyAnalysis and Planning.Carmen Sirianni teaches Sociology at Brandeis University and is co-editor of the Labor and Social Change series at Temple University Press. His books include Worker Participation and the Politics of Reform (Temple) and Working Time in Transition (Temple).
The financial/social cataclysm beginning in 2007 ended notions of a “great moderation” and the view that capitalism had overcome its systemic tendencies to crisis. The subsequent failure of contemporary social formations to address the causes of the crisis gives renewed impetus to better analysis in aid of the search for a better future. This book contributes to this search by reviving a broad discussion of what we humans might want a post-capitalist future to be like. It argues for a comparative anthropological critique of capital notions of value, thereby initiating the search for a new set of values, as well as identifying a number of selected computing practices that might evoke new ...