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The Labyrinths of Information : Challenging the Wisdom of Systems
How to use information and communication technologies in organizations and how to manage their impact has been the traditional domain of computer specialists and management consultants. The former have offered multiple ways to represent, model, and build applications that would streamline and accelerate data flows, while the latter have been busy linking the deployment of ICTs with strategy and the redesign of business processes. This book takes quite a different approach altogether. In a series of essays, Ciborra uses a string of metaphors -- such as Bricolage, Krisis, Gestell, etc. -- to place a concern for human existence and our working lives at the centre of the study of ICTs and their ...
From Control to Drift
Firms are investing considerable resources to create large information infrastructures able to fulfil their varied information-processing and communication needs. The more the drive towards globalization, the more such infrastructures become crucial. The 'wiring' of the corporation should be done in a way that is aligned with its corporate strategy -- it is global and generates value.This book presents six in-depth case studies of large corporations -- AstraZeneca, IBM, Norsk Hydro, Roche, SKF, and Statoil -- which offer a rich picture of the main issues involved in information infrastructure implementation and management. Far from being a linear process, the use of the information infrastru...
Teams, Markets and Systems
Despite the waves of re-engineering, there is still a gap between the opportunities offered by information technology and the progress of business transformation. New forms of information technology offer an increasing variety of network-based applications that range from groupware to electronic commerce, but its applications lack a sound understanding of the link between organizational processes, information and technology. This book provides a new set of concepts and methods to design new forms of business organizations around the latest network infrastructures. Professor Ciborra uses the principles of institutional economics to propose reforms of the relationships with suppliers, customers, strategic partners, and internal work organisation, based on a different mix of three basic organizational forms: teams, markets and hierarchies. Information technology can indeed be harnessed to shape businesses and markets so as to increase the transparency of markets, the agility of hierarchies, and the effectiveness and quality of the working life of teams.
Bricolage, Care and Information
Claudio Ciborra was one of the most innovative thinkers in the field of information systems. This book explains the intellectual contribution of Ciborra's work in a substantial introductory chapter, contains the most significant of his articles, and provides a sample of research that draws from his ideas.
The Strategic Management of Intellectual Capital and Organizational Knowledge
This book is the first to present a review and synthesis of the research in knowledge management and strategy management. The readings in this book will help readers get an understanding of the best methods to create and apply knowledge in order to sustain superior organizational performance.
Accounting, Organizations, and Institutions
Accounting has an ever-increasing significance in contemporary society. Indeed, some argue that its practices are fundamental to the development and functioning of modern capitalist societies. We can see accounting everywhere: in organizations where budgeting, investing, costing, and performance appraisal rely on accounting practices; in financial and other audits; in corporate scandals and financial reporting and regulation; in corporate governance, risk management, and accountability, and in the corresponding growth and influence of the accounting profession. Accounting, too, is an important part of the curriculum and research of business and management schools, the fastest growing sector ...
Symbols and Artifacts
A selection of 18 papers from an international conference in Milan, June 1987, organized by the Standing Conference on Organizational Symbolism. Details how corporate artifacts are invested with meaning, are related to control, and can be used as cultural indicators in research. Among the topics are office design, housing modifications, computer systems, and the space shuttle. Fairly devoid of specialist jargon.
Groupware and Teamwork
This first international study of companies using groupware in a variety of sectors recounts the subtleties of managing/controlling technological innovation, and shows how complex and varied is the set of ways through which companies try to learn about the use of technology. Covered are topics such as the goals of introduction of groupware systems, the business and organisational contexts, the implementation process, problems in usage, changes in the work organisation and impacts on the business.
The Economics of Imperfect Information
This book provides a systematic presentation of new microeconomic theories of imperfect information.
