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Analysing Social Work Communication
With communication and relationships at the core of social work, this book reveals the way it is foremost a practice that becomes reality in dialogue, illuminating some of the profession’s key dilemmas. Applied discourse studies illustrate the importance of talk and interaction in the construction of everyday and institutional life. This book provides a detailed review and illustration of the contribution of discourse approaches and studies on professional interaction to social work. Concentrating on how social workers carry out their work in everyday organisational encounters with service users and colleagues, each chapter uses case studies analysing real-life social work interactions to ...
Interprofessional Collaboration and Service User Participation
This book examines how interprofessional collaboration and service user participation are challenged in multi-agency meetings, demonstrating how collaborative and integrated welfare policy is contingent on the interactional practices of professionals and service users and providing examples of best practice.
Frontline Delivery of Welfare-to-Work Policies in Europe
Welfare-to-work or activation policies refer to programmes aimed at promoting the employability, labour-market and social participation of benefit recipients of working age. Frontline workers delivering these policies are conceived of as policy implementers, as policy makers, and as actors mediating politics in an arena where conflicting interests are at stake. Frontline work plays a crucial role in determining what welfare-to-work practically means and how it affects the lives of the people it targets. Yet few books have deliberatively focused on comparing what happens when frontline workers, some of whom are professional social workers, meet clients. Pioneering the provision of scholarly r...
Money, Power and AI
Demonstrates how AI and automated decision-making tools bring new sources of profits and power to financial firms and governments.
Europeanisation, Good Governance and Corruption in the Public Sector
Addressing the need for a nuanced and subtle set of circumstances and factors, this book presents detailed and context-sensitive empirical evidence by comparing differential institutional changes in Turkey’s public sector with regard to the civil administration, public finance management and public procurement, and the influence wielded by the EU, the IMF, the World Bank, the OECD and other external actors . It shows that when the costs emanating from power struggles between politicians and bureaucrats are low and co-ordination between administrative stakeholders is high, external actors have a greater role to play in this process
The Danish Welfare State
The Danish Welfare State analyzes a broad range of areas, such as globalization, labor marked, family life, health and social exclusion, the book demonstrates that life in a modern welfare state is changing rapidly, creating both challenges and possibilities for future management.
The Marketization of Employment Services
Across Europe, market mechanisms are spreading into areas where they did not exist before. In public administration, market governance is displacing other ways of coordinating public services. In social policy, the welfare state is retreating from its historic task of protecting citizens from the discipline of the market. In industrial relations, labor and management are negotiating with an eye to competitiveness, often against new non-union market players. What is marketization, and what are its effects? This book uses employment services in Denmark, Germany, and Great Britain as a window to explore the rise of market mechanisms. Based on more than 100 interviews with funders, managers, fro...
Responsibilisation at the Margins of Welfare Services
The impetus for this book is the shift in welfare policy in Western Europe from state responsibilities to individual and community responsibilities. The book examines the ways in which policies associated with advanced liberalism and New Public Management can be identified as influencing professional practices to promote personalisation, participation, empowerment, recovery and resilience. In examining the concept of ‘responsibilisation’ from the point of view of both the ‘responsibilised client and welfare worker’, the book breaks from the traditional literature to demonstrate how responsibilities are negotiated during multi-professional care planning meetings, home visits, staff me...
Cultural Meanings of News
What is news? Why does news turn out like it does? What factors influence the creation, production, and dissemination of news? Cultural Meanings of News takes on these deceptively simple questions through an essential collection of seminal and contemporary studies by leaders in the fields of mass communication and media studies. Similar in format and purpose to editor Dan Berkowitz's award-winning Social Meanings of News, this new volume represents a conceptual update, a continuation of the discourse about the nature of news and how it comes to be, moving ideas ahead from the earlier tradition of sociological approaches to the more pervasive cultural perspectives that inform understandings a...
Interprofessional Collaboration and Service User Participation
This book brings together contributions from a range of social welfare settings, including child welfare, unemployment, mental health and substance abuse treatment, to examine how interprofessional collaboration and service user participation are realised or challenged in multi-agency meetings. It provides empirically grounded analyses of specific aspects of multi-agency work and offers a distinctive conceptual framework for understanding and analysing interaction during meetings in various social welfare settings. Based on audio and video recordings, the authors provide clear examples of actual practices of social welfare professionals and demonstrate how the realisation of collaborative and integrated welfare policy is contingent on effective interactional practices between professionals and service users.
