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Managing Operational Risk
"Managing Operational Risk" ist ein maßgeblicher Leitfaden zum Handling des operativen Risikos in Finanzinstituten. Als operatives Risiko bezeichnet man das Risiko für mögliche unerwartete Verluste, die auf Systemfehler, nicht adäquate interne Steuerungs- und Kontrollmechanismen sowie auf menschliches Versagen und höhere Gewalt zurückzuführen sind. Erläutert werden hier alle grundsätzlichen Fragen, angefangen bei einer ausführlichen Definition des Begriffs operatives Risiko, bis hin zu Entwurf und Implementierung anspruchsvoller Riskmanagement-Systeme. Darüber hinaus werden neueste Verfahren zur Erstellung von Computermodellen ebenso erörtert wie führende Methoden zur Integration von Legacy Systemen für die Bewertung und Erfassung operativer Risiken. "Managing Operational Risk" ist ein sachlich-prägnanter Ratgeber zur Bewertung und Minimierung des operativen Risikos. Geschrieben von Douglas Hoffman, einem international führenden Experten auf diesem Gebiet. Mit zahlreichen Fallstudien zu Spitzenfinanzinstitutionen weltweit.
A Risk Management Approach to Business Continuity
Julia Graham and David Kaye, two globally recognized risk management experts with experience in 50 countries, were among the first to recognize the interrelationship of Risk Management and Business Continuity and demonstrate how to integrate them with Corporate Governance enterprise-wide. They focus on all the factors that must be considered when developing a comprehensive Business Continuity Plan, especially for multi-location or multinational companies. Endorsed by The Business Continuity Institute, Institute for Risk Management, and Disaster Recovery Institute International, the book includes: • Chapter objectives, summaries and bibliographies; charts, sample forms, checklists throughou...
Services Marketing: Concepts, Strategies, & Cases
Readers examine the use of services marketing as a competitive tool from a uniquely broad perspective with Hoffman/Bateson’s SERVICES MARKETING: CONCEPTS, STRATEGIES, AND CASES, 5E. Using a reader-friendly, streamlined structure, this book explores services marketing not only as an essential focus for service firms, but also as a competitive advantage for companies that market tangible products. A wealth of real examples feature a variety of businesses from industries both within and beyond the nine service economy supersectors: education and health services, financial activities, government, information, leisure and hospitality, professional and business services, transportation and utilities, wholesale and retail trade, and other services. Cutting-edge data addresses current issues, such as sustainability, technology, and the global market, giving readers valuable insights and important skills for success in business today. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
American Icon
The inside story of the epic turnaround of Ford Motor Company under the leadership of CEO Alan Mulally. At the end of 2008, Ford Motor Company was just months away from running out of cash. With the auto industry careening toward ruin, Congress offered all three Detroit automakers a bailout. General Motors and Chrysler grabbed the taxpayer lifeline, but Ford decided to save itself. Under the leadership of charismatic CEO Alan Mulally, Ford had already put together a bold plan to unify its divided global operations, transform its lackluster product lineup, and overcome a dysfunctional culture of infighting, backstabbing, and excuses. It was an extraordinary risk, but it was the only way the...
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