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Strategic Innovations in Customer Service Delivery
TOPICS IN THE BOOK Innovation Strategies and Performance of Tea Firms: A Case Study of James Finlay (Kenya) Limited Unlocking Potential: The Strategic Advantage of Neurodiversity in the Workplace Technological Standards for Interoperable Toll Collection: A Framework for Seamless Integration Impact of Service Quality Dimensions on Citizens’ Satisfaction with Land Services in Rwanda
Evaluation of PEPFAR's Contribution (2012-2017) to Rwanda's Human Resources for Health Program
Since 2004, the U.S. government has supported the global response to HIV/AIDS through the President's Emergency Plan for AIDS Relief (PEPFAR). The Republic of Rwanda, a PEPFAR partner country since the initiative began, has made gains in its HIV response, including increased access to and coverage of antiretroviral therapy and decreased HIV prevalence. However, a persistent shortage in human resources for health (HRH) affects the health of people living with HIV and the entire Rwandan population. Recognizing HRH capabilities as a foundational challenge for the health system and the response to HIV, the Government of Rwanda worked with PEPFAR and other partners to develop a program to strengt...
"Leave None to Tell the Story"
*** Law and Order
Textbook of AIDS Medicine
ere's the first comprehensive reference book on the market designed to cover the entire spectrum of the AIDS epidemic, from basic research to clinical care. Every chapter from the first edition has been revised to reflect the latest research or work in that particular area
Memory and Justice in Post-Genocide Rwanda
A critical exploration of the steps taken to promote peace, reconciliation and justice in post-genocide Rwanda.
The Lost Journal of Indiana Jones
From the scorching sands of Cairo to the Canyon of the Crescent Moon, this personal journal of Dr Henry 'Indiana' Jones, Jr chronicles every thrilling adventure, from the original Raiders of the Lost Arkto the eagerly anticipated fourth feature film. Filled with sketches, notes and jottings in the great man's own hand, and accompanied by rare archive photos and much material never published before, the journal records the artefacts and discoveries, the folklore and the characters -- not to mention the narrow escapes and heroic escapades -- encountered on each of his globetrotting travels. For Indiana Jones fans old and new who wish to recapture the excitement of these legendary films in book form, The Lost Journal of Indiana Jonesprovides a uniquely vivid inside view of the swashbuckling world of cinema's most popular adventurer.
Future Drivers of Growth in Rwanda
A strong and widely acknowledged record of economic success-including a three-and-a-half-fold increase in per capita income since 1994--places Rwanda among the world’s fastest--growing economies. Traumatic memories of the 1994 genocide are gradually fading, as associations begin to take a more positive form--of a nation on the rise, powered by human resilience, a sense of common purpose, and a purposeful government. Past successes and a sense of frailty have fueled aspirations for a secure, prosperous, and modern future. Sustaining high rates of economic growth is at the heart of these ambitions. Recent formulations of the nation’s Vision 2050 set a target of achieving upper-middle-incom...
Dictionary of African Biography
From the Pharaohs to Fanon, Dictionary of African Biography provides a comprehensive overview of the lives of the men and women who shaped Africa's history. Unprecedented in scale, DAB covers the whole continent from Tunisia to South Africa, from Sierra Leone to Somalia. It also encompasses the full scope of history from Queen Hatsheput of Egypt (1490-1468 BC) and Hannibal, the military commander and strategist of Carthage (243-183 BC), to Kwame Nkrumah of Ghana (1909-1972), Miriam Makeba and Nelson Mandela of South Africa (1918 -).
