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Effective Communication in Multicultural Health Care Settings
This book provides insights into the complexities of multicultural relations in health care and demystifies the many cultural influences on health and health care to achieve its ultimate goal - to help people get the most they can out of health care and facilitate the promotion of public health.
Communicating Effectively with the Chinese
How can North Americans improve their communication with the Chinese? A useful and efficient approach to understanding prevalent cultural assumptions underlying everyday Chinese communicative activities, Communicating Effectively With the Chinese Identifies and conceptualizes some of the distinctive communication practices in Chinese culture. Utilizing the self-OTHER perspective as a conceptual foundation, authors Ge Gao and Stella Ting-Toomey portray and interpret the dynamics of Chinese communication. They examine how self-conception, role and hierarchy, relational dynamics, and face affect ways of conducting conversations in Chinese culture. They explain why miscommunication between Chine...
Intercultural Competence
Striking a unique balance between skills and theory, Intercultural Competence provides students with the background and confidence to succeed in today's multicultural environment. Blending both the practical and the theoretical, the concrete and the abstract, this textbook is both enjoyable to read and thoroughly researched. By clearly explaining different theories, and the significance of cultural patterns and having students practice what they learn via examples in the book, Intercultural Competence better prepares students to interact in intercultural relationships. The text also provides a discussion of important ethical and social issues relating to intercultural communication. The authors cover U.S. cultures as well as global cultural issues.
Communicating Environmental Risk in Multiethnic Communities
Annotation "This volume is recommended for practitioners in private emergency management and federal, state, and local governments, as well as students studying risk communication, health communication, emergency management, and environmental policy and management."--BOOK JACKET. Title Summary field provided by Blackwell North America, Inc. All Rights Reserved.
Skills Training in Communication and Related Topics
Quality communication contributes to smoother running practices, better care and services, greater efficiencies, fewer unhealthy conflicts, more satisfied staff and patients, and an improved ability to meet the challenges of an evolving and increasingly complex health care environment - With packed curricula in most health care training institutions, and hectic schedules in practices and administrative offices, time for teaching vital communication and interpersonal skills is often at a premium. This book equips trainees with the skills needed to communicate effectively with patients, colleagues and the community, employing a 'learning by doing' approach for effective and engaging learning. ...
Interpersonal Communication
Written in a conversational style for students living in today's world of ever-evolving media and new technology, this hands-on skills guide by Teri Kwal Gamble and Michael W. Gamble puts students at the center of interpersonal communication. To help them become better, more successful communicators, married author team Teri Kwal Gamble and Michael Gamble shed new light on the dynamics of students' everyday interactions and relationships, and give students the tools they need to develop and cultivate effective communication skills. Using an applied, case-study approach that draws from popular culture and students' own experiences, Gamble and Gamble go beyond skill building by encouraging readers to critically reflect on their own communication patterns and actively apply relevant theory to develop and maintain healthy relationships with family, friends, romantic partners, and co-workers. Designed to promote self-reflection and develop students' interpersonal communication skills, each chapter of this engaging text examines how media, technology, gender, and culture affect the dynamics of relationships and self-expression.
Managing Intercultural Conflict Effectively
In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.
Intercultural Communication Training
This unique handbook provides an organizational framework for planning and establishing intercultural communication training programs. Drawing from intercultural communication and cross-cultural training, this guide emphasizes those aspects of training that explicitly involve face-to-face communication. The approaches covered apply to any situation where good personal relations and effective communication need to be established with people from different cultural backgrounds.
Bridging Japanese/North American Differences
[William B. Gudykunst and Tsukasa Nishida] synthesize a mass of information on intercultural communication theory and similarities and differences in communication patterns in the United States and Japan. Numerous excerpts, notes, and about 220 references attest to the comprehensiveness Gudykunst and Nishida seek. . . . This is an important guide for effective cross-cultural communication between the Japanese and North Americans, meticulously organized, thoroughly researched, and simply stated. Upper-division undergraduate and above. --Choice More than language skills are needed for a North American to effectively communicate with a Japanese. Comprehensive in its approach, Bridging Japanese/...
