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The G.R.E.A.T. Retail Sales & Service Workbook
If you are in retail, then this book is a MUST! Uniquely designed to help transform you into a Master Retail Sales & Service Professional by helping you discover the secrets that drive the world’s top retail sales professionals, it will help you or your team create the habits and lasting changes by enabling you replace current unacceptable patterns that are costing your company sales with new ones, enabling you achieve your sales goals faster and more consistently. Unlike the traditional hard sell approach where you are constantly ‘pushing’ the customer to close right from the start- thus making the customer feel uncomfortable, manipulated or threatened, with the G.R.E.A.T. Sales Model...
Exceptional Customer Service- Retaining your Customers for Life!
No business today can afford to ignore two very important people -2C’s –Your Customer and Your Competitor! The person in front of you is your Customer, and if this person is not treated well, then the person behind you (Your Competitor!) is just waiting to grab him as he drops from your list! Therefore knowing how to win and retain customers is the single most important business skill that anyone can learn. The business world makes way for the person who brings in the business and the money…and that’s the person who wins and keeps customers. In today’s service-oriented economy, excellent service is more than a competitive weapon-it’s a survival skill but distressingly only a few ...
Becoming A Kingdom Champion: Embracing God's Call for a Life of Purpose & Victory
In ‘Becoming A Kingdom Champion: Embracing God's Call for a Life of Purpose & Victory’ embark on a transformative journey that empowers you to unlock the champion within. Drawing inspiration from biblical heroes and the ultimate Champion, Jesus Christ, this book explores essential traits such as faith, perseverance, humility, and loving service. Each chapter offers engaging narratives, practical exercises, and action plans that invite you to rise above mediocrity and embrace your unique calling in God’s Kingdom. With scriptural insights and real-life applications, you will learn how to confront fear, pursue discipline, and embody the heart of a true champion. As you cultivate these qualities, you’ll discover that the ultimate reward is not earthly recognition, but an eternal legacy of faithfulness and love. Commit to living as a champion, impacting the world for God’s glory, and shining His light in every aspect of your life. Join the journey and become the champion you were created to be!
The Power of Focus
‘The Power of FOCUS: The Greatest Competitive Advantage for Increased Productivity & Success!’ is a transformative, enlightening & practical book that explores the profound impact of focus in achieving success in our personal and professional lives providing valuable insights, actionable strategies, and real-life examples to harness this power. In today's fast-paced and distraction-filled world, focus has become a scarce resource. The book emphasizes that focus is not only a skill that can be cultivated but also the greatest competitive advantage in achieving our goals, by covering the various factors that influence our ability to focus- the external & internal factors, beliefs & mindset...
The Power of Value Selling
In ‘The Power of Value Selling’ discover the transformative approach to sales that will revolutionize your success. This book delves deep into the art of selling from the customer's perspective, emphasizing the importance of understanding their needs and delivering value that goes beyond price. Whether you're a seasoned sales professional or new to the field, this guide offers invaluable insights, actionable strategies, and real-world examples to help you excel in today's competitive market. Learn how to build trust, uncover customer’s need & pains, deliver value, negotiate win-win outcomes, and uncover up-selling and cross-selling opportunities that add value and enhance your customer relationships. With practical tips and a step-by-step action plan, ‘The Power of Value Selling’ is your key to unlocking greater sales success and achieving long-term customer loyalty.
From Seed To Sunshine: Unveiling Life's Lessons from the Sunflower for Cultivating Sunshine & Joy
‘In 'From Seed to Sunshine: Unveiling Life's Lessons from the Sunflower for Cultivating Sunshine & Joy,’ you will embark on a transformative journey inspired by the sunflower, nature's radiant symbol of positivity, resilience, and happiness. This book presents ten profound lessons drawn from the sunflower, each offering practical insights and real-life examples for embracing the radiant power of positivity, seeking light in life's darkest moments, cultivating resilience, and spreading happiness to oneself and others. From continuous self-improvement to embracing differences, the book illuminates the path to personal growth, inner strength, and the creation of joyful moments. With discussion questions and practical exercises, this guide empowers readers to apply these sunflower-inspired principles in their own lives. 'From Seed to Sunshine' is a beacon of inspiration and transformation, guiding readers toward a brighter, more purposeful, and joy-filled existence.
Soaring to Success in Business & Leadership: Swifter, Higher, Stronger!
‘Soaring to Success in Business & Leadership: Swifter, Higher, Stronger!’ is a captivating journey into the world of leadership and personal growth, guided by the majestic eagle. Drawing inspiration from the eagle's extraordinary traits- swiftness, height, and strength- this book explores key qualities that empower leaders and individuals to achieve greatness. From visionary leadership and teamwork to persistence, resilience, embracing failure, and leadership by example, each chapter uncovers essential lessons, blending real-world examples, actionable strategies, and a deep understanding of nature's wisdom. Readers embark on a transformative adventure, learning to navigate challenges, set audacious goals, and inspire others through their actions. This book serves as a compelling reminder that lessons from the eagle are powerful and can help us all soar to new heights in our personal and professional lives.
Dealing with Burnout at Work
‘Dealing with Burnout at Work’ is a comprehensive book that offers practical strategies and insights to address the pervasive issue of burnout in today's work environments. With burnout becoming increasingly common, this book provides a clear understanding of burnout, its causes, and its impact on individuals and organizations. The book covers a range of topics, including identifying personal burnout triggers, managing workload and priorities, establishing work-life balance, building resilience, enhancing job satisfaction, effective communication with employers, seeking professional help, and implementing long-term prevention strategies, enabling you to gain valuable knowledge and action...
Selling Luxury
'Selling Luxury' is a comprehensive guide that equips sales professionals with the skills, techniques and strategies to excel in the luxury market. The book explores the unique mindset of affluent customers and their buying behavior, helping salespeople understand their needs and desires. It covers essential topics such as building rapport, every step of consultative selling-from greeting and approaching, to uncovering needs, objection handling, selling benefits & value, closing and customer service & retention. Packed with real-life examples and practical tips, it offers a step-by-step approach to master the art of selling luxury and delivering exceptional customer experiences. Whether you're new to luxury sales or looking to enhance your skills, this book provides valuable insights to succeed in the competitive world of luxury.
The Sales Professionals' Master Workbook of SYSTEMS
‘The Sales Professionals’ Master Workbook of S.Y.S.T.E.M.S’ is uniquely designed to transform one into a Master Sales Consultant by helping them, discover the secrets that drive the top world's sales professionals. It is designed to help the individual or his team create the habits and lasting changes, by enabling them replace current unacceptable patterns that are costing their company sales with new ones that will eventually help them achieve their sales goals faster and more consistently. As budgets continue to shrink and the competition continues to increase, mastering the sales process the ‘professional way’ is a vital part of survival. People no longer buy a product or a serv...
