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With 50%-70% of hospital admissions coming through the emergency department (ED), it's the key driver of profitability for your hospital-and where community opinion about your organization is formed. To provide top-notch care to the community and maintain a competitive edge, healthcare executives must build processes that deliver quality, safety, and service. This book will define key barriers, bottlenecks, and obstacles to providing great patient care and offers solutions and strategies to: Develop outstanding ED leadership Ensure that you're capturing the revenue you deserve Deliver high-quality care to patients Make your ED a place where employees and physicians want to work Develop strategies and techniques to lead and measure change, including the use of performance benchmarking Enhance quality and safety by understanding the situations, practices, and systems that are most likely to lead to mistakes Assess and optimize patient flow in the ED and your organization Draw on lessons learned and real-world experience from successful hospitals and health systems Book jacket.
A Comprehensive, Practical Text on Effectively Running an Emergency Department Emergency Department Management is a real-world, pragmatic guide designed to help emergency department managers efficiently handle the many complex issues that arise in this challenging clinical environment. Written by professionals who have spent their entire careers in the service of emergency department patients, this unique text delivers practical solutions to virtually any problem that may arise in running an emergency department or acute care center. COMPLETE, EXPERT COVERAGE OF EVERY IMPORTANT MANAGEMENT TOPIC, INCLUDING: Leadership Principles Operations Informatics Quality and Service Finance Reimbursement Contracts Legal and Regulatory Issues Malpractice Human Resources Emergency Department Management offers the guidance and expertise required to deliver consistent, rapid, high-quality care. It is the single-best resource available to help you navigate the leadership challenges that arise daily in the emergency department.
Written for a global audience, by an international team, the book provides practical, case-based emergency department leadership skills.
Patient-Provider Communication: Roles for Speech-Language Pathologists and Other Health Care Professionals presents timely information regarding effective patient-centered communication across a variety of health care settings. Speech-language pathologists, who serve the communication needs of children and adults, as well as professionals from medical and allied health fields will benefit from this valuable resource. This text is particularly relevant because of changes in health care law and policy. It focuses on value-based care, patient engagement, and positive patient experiences that produce better outcomes. Authors describe evidence-based strategies that support communication vulnerabl...
Have neighborhoods been left out of the seismic healthcare reform efforts to connect struggling Americans with the help they need? Even as US spending on healthcare skyrockets, impoverished Americans continue to fall ill and die of preventable conditions. Although the majority of health outcomes are shaped by non-medical factors, public and private healthcare reform efforts have largely ignored the complex local circumstances that make it difficult for struggling men, women, and children to live healthier lives. In Dying and Living in the Neighborhood, Dr. Prabhjot Singh argues that we must look beyond the walls of the hospital and into the neighborhoods where patients live and die to addres...
As the largest expenditure category of the health systems in both industrialised and developing countries, hospital care provision has been the focus of reforms over recent decades. This publication reviews recent trends in hospital policy reforms and options around the world; and includes case studies which offer insights into lessons learned. Issues considered include: differences in income levels, cultural settings and market environments; organisational changes such as increased management autonomy and privatisation; the need for parallel reforms and effective evaluation mechanisms.
The editors are experienced, well published authors in the area of innovation and economic development. This book offers a wide coverage of issues within Europe.
Organizations that don’t take steps to address future talent needs at all levels will face some major obstacles when undervalued key employees get burned out and leave you to fend for yourself. Nobody likes to lose good employees. But sometimes the loss of a key employee can be disruptive to the business at best, and completely disastrous at worst. The most comprehensive book on the subject, the fifth edition of the bestselling Effective Succession Planning covers every base of how to address future talent needs before a crisis hits, including how to: Identify competencies and clarify organizational values Plan for and quickly fill crucial vacancies at all levels Develop and retain top tal...
The latest edition of this classic text provides a comprehensive and internationally relevant introduction to work and organizational psychology, exploring the depth and diversity of the field in an accessible way without obscuring the complexities of the subject. Third edition of a classic textbook offering a complete introduction to work and organizational psychology for undergraduate and graduate students with no prior knowledge of the field An innovative new six part structure with two-colour presentation focuses the core material around issues that are either Job-Focused, Organization-Focused, or People-Focused Each chapter title is a question designed to engage readers in understanding work and organizational psychology whilst simultaneously inviting discussion of key topics in the field The third edition introduces two new co-editors in Franco Fraccaroli from Italy and Magnus Sverke, who join Nik Chmiel and will increase relevance and appeal for European students