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The Beast and the Bethany
Handsome Ebenezer Tweezer has lived comfortably for nearly 512 years by feeding the magical beast in his mansion's attic whatever it wants, but when the beast demands a child, they are not prepared for Bethany.--
Return on Investment in Training and Performance Improvement Programs
The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.
The Cost of My Faith
Master cake artist and a man of profound faith, Jack Phillips found himself in the middle of one of the highest-profile religious freedom cases of the century. In July 2012, two men came to Jack Phillips's shop requesting a custom wedding cake celebrating their same-sex marriage. In a brief exchange, Jack politely declined the request, explaining that he could not design cakes for same-sex weddings but offered to design cakes for other occasions and to sell them anything else in his shop. Little did Jack know that his quiet stand for his Christian convictions about marriage would become a battle for the right of all Americans to live out their faith. Now, Jack Phillips shares his harrowing e...
Handbook of Training Evaluation and Measurement Methods
This new, third edition of Jack Phillips's classic Handbook of Training Evaluation and Measurement Methods shows the reader not only how to design, implement, and assess the effectiveness of HRD programs, but how to ultimately measure their return on investment (ROI). Each chapter has been revised and updated to include additional research, expanded coverage, and new examples of Dr. Phillips's case studies. Seven entirely new chapters have also been added, focusing largely on ROI.
The Leadership Scorecard
Unique application of the scorecard methodology to leadership development programs.
Managing Employee Retention
During the past decade, employee turnover has become a very serious problem for organizations. Managing retention and keeping the turnover rate below target and industry norms is one of the most challenging issues facing business. All indications point toward the issue compounding in the future and, even as economic times change, turnover will continue to be an important issue for most job groups. Yet despite these facts employee turnover continues to be the most unappreciated and undervalued issue facing business leaders. There are a variety of reasons for this, for example, the true cost of employee turnover is often underestimated. The causes of turnover are not adequately identified, and...
HRD Trends Worldwide
Jack Phillips noticed something while consulting for organizations all over the world. He discovered that training and development departments - even though they are in different countries - experience many of the same issues and challenges. He recognized and then researched sixteen critical global HRD trends. As a result of the author's investigation, this book outlines each HRD trend and helps you thoroughly understand them all and, more importantly, put them to good use. The book presents the survey results and explains each trend through examples and evidence. To help you work with the trends, the book provides an examination of each trend's potential impact on your training and performance improvement functions.
Proving the Value of Soft Skills
A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same...
ROI in Marketing: The Design Thinking Approach to Measure, Prove, and Improve the Value of Marketing
Get your bottom-line results where you want them by putting your marketing campaigns and initiatives to powerful new use Marketing is all about understanding and serving your customers’ needs—but how do you know that your events, campaigns, and communication initiatives are working at top effectiveness? And how can you determine whether your marketing investments are reaping real rewards? ROI (Return on Investment) is a performance measure used to evaluate the efficiency of all types of investments, and in this powerful guide, the team at the ROI Institute offer you a proven method for understanding your own marketing benchmarks as never before. Drawing on real data collected from real c...
Battle of the Beast
Lemony Snicket meets Roald Dahl in this riotously funny, deliciously macabre, and highly illustrated third book in the middle grade The Beast and the Bethany series in which Bethany and Ebenezer find themselves with a surprising new roommate: the beast itself. After being vanquished in spectacular fashion that included an umbrella with human-puddling capabilities and a darn good show, the beast is transferred to a hidden island and placed in an impenetrable cage where it can no longer hurt anyone or carry out its dastardly plan to make Bethany its next meal. Meaning Bethany and Ebenezer’s lives are finally beast free and they can pursue their do gooding activities in peace—even if the “gooding” part is questionable. But when it’s revealed that the beast has lost its memory and D.O.R.R.I.S. declares that it’s no longer dangerous, the beast is delivered back where it came from: Ebenezer and Bethany’s house. Can the beast really be good? Or, if its newfound manners aren’t to be trusted, what could it be planning next?
