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Selling with a Servant Heart: Ten Lessons on the Path to Joy and Increased Income
There is a common misconception that being good at sales necessitates aggressive closing or finding ways to effectively bring in clients Think again! Author and sales trainer Jim Doyle explains how the best sellers have a commitment to their customers that goes way beyond being customer focused. Servant Heart Sellers, as he calls them, are obsessed with making sure the products they sell make a difference for their customers, not just closing the deal. This commitment changes everything about their sales approach. Selling with a Servant Heart outlines ten lessons that ultimately lead to greater joy in sales while also increasing income. When you commit to serving customers as a Servant Heart Seller, you'll find more success, greater customer loyalty, and far less churn. And you'll have a lot more fun, too. For the new salesperson, the experienced veteran, or anyone in between, the lessons of Servant Heart Selling have something salespeople across industries can draw from. More success. More customer loyalty. More joy in what you do. That's what can happen to your sales career when you start selling with a Servant Heart.
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True Witness
Honest but mistaken eyewitnesses are the leading cause of wrongful convictions in the United States. As the innocent go to prison their lives are shattered; as the criminal goes free, the public remains vulnerable. With a vivid cast of brilliant scientists, street-wise cops, and former prosecutors--all haunted by the legacy of wrongful convictions, some directly involved with one--Doyle sheds light on the intersection of personal ambition, legal and political principles, and scientific inquiry. He highlights real possibilities for improved identification, their challenges to the legal tradition, and persuasively argues that the promises of improved justice must be realized before another wrongful conviction lets the guilty go free. This is an important look at a pressing issue in the news with every exoneration.
I Wish I Knew That: Geography
Where on earth will you find a more exciting look at the world around us? Explore the world's continents, countries, and capital cities, and marvel at the planet's most extraordinary physical features-from the highest mountains to the deepest oceans-in a lighthearted mix of text, diagrams, maps, and amusing illustrations that will captivate children and encourage them to keep trekking. Divided into bite-size chunks, this book presents kids with a world of knowledge in the coolest ways possible and includes: a whirlwind tour of what planet Earth is made of and its position in the solar system. a look at the continents, with a listing of all the countries and their capital cities. forest fun facts and "tree-via." a chart of the world's largest deserts and the venomous animals that live there. an exciting journey across the ocean floor. Filled with hundreds of cool ways to remember the tallest, largest, longest, and most desolate, I Wish I Knew That: Geography is the perfect companion to help kids get a grip on the globe.
Progressive Heritage
Most critics and literary historians have ignored Marxist-inspired creative literature in Canada, or dismissed it as an ephemeral phenomenon of the 1930s. Research reveals, however, that from the 1920s onward Canadian creative writers influenced by Marxist ideas have produced a quantitatively substantial and artistically significant body of poetry, drama, fiction, and non-fiction. This book traces historically and evaluates critically this tradition, with particular emphasis on writers who were associated with, or sympathetic to, the Communist Party of Canada. After two chapters surveying the work of anti-capitalist writers of the nineteenth and early twentieth centuries, the book concentrat...
